Incredibly overpriced ! Not in the best of areas, opposite a mission for the homeless, so lots of homeless people sleeping on the street closeby.(not the hotels fault, and obviously not something they would mention in their information)
Check-in was shambolic, with the wrong tourist tax being charged (later refunded). The tv didnt work in our room and we were told it would be 2 days before maintenance would be on site to fix it. We moved room, the safe didnt work, we moved again, the wifi didnt reach that floor. After another three more rooms with tiny windows facing a brick wall, so no natural light and 2 that the safe didnt work, we said we'd prefer our original room with the tv that didnt work.
The bathroom had no body wash in the shower and there was only one washcloth for two people.
When we asked reception to arrange a taxi for the morning we were leaving, he told us the hotel didn't offer that service! What hotel refuses to call you a taxi ?!! After explaining we didn't have access to a phone to use in the US, so we couldn't call an Uber, he reluctantly agreed to call a taxi for us.
The free cookies each day didn't exist there was no bottled water at checkin, but a can of coke was offered instead. The beds were comfortable and the room was quiet, but they were the only positives.
Extremely overpriced hotel, would never go back.
