Overall the stay was good. The staff was super helpful however when I requested a room handicape friendly the front desk person told me that they didn’t have one because and the hotel are “walking way” from that type of room. He was very nice so
I didn’t feel like going into an explanation as to why hotel can’t stop providing that type of room. When I asked if the room haves showers or tub he couldn’t tell me because he never seen a room. Yikes
Nice guy needs more training.
真實旅客
1 晚家庭旅遊
8/10
真實旅客
1 晚家庭旅遊
10/10
Pamela
1 晚好友同遊
8/10
This property is just about impossible to find and your front staff is very nasty about helping with the location. They only give answers to direct questions, but do not volunteer anything that might be helpful.
真實旅客
1 晚好友同遊
10/10
Ineabelle
1 晚旅行
6/10
The reception staff was amazing!
I arrived after a large cruise crew. Front desk area was fully packed. The ppl were not obeying hotel’s staff instructions. Staff was giving clear instructions and were courteous to them but they did not
Elevator was a bit outdated. The room was small but clean. Had no shower cap but had ironing board and iron. I heard Highway noise and airplane take off/landing.
Norma
1 晚旅行
8/10
Very clean and bathrooms updated masterfully. Rest of hotel seems dated
David
1 晚家庭旅遊
8/10
Amanda
1 晚旅行
8/10
Joel
1 晚家庭旅遊
4/10
Rooms are terrible. Furniture in dis repair. Bathroom fixtures rusted. This hotel has no such thing as a delux room. So under par. How dare they charge full price for a roadside motel experience. Staff helpful and lovely. I will never stay at this hotel ever
Shay
1 晚旅行
6/10
Miles
1 晚商務旅行
10/10
Santy
1 晚家庭旅遊
10/10
Cameron
1 晚旅行
10/10
felix
1 晚旅行
6/10
If you have a flight in the morning this hotel is your only and best option!
SARAH
1 晚家庭旅遊
10/10
edwin
1 晚旅行
10/10
Sonia
1 晚家庭旅遊
4/10
Bathroom sink was plugged and had green and black goo backing into it.
The breakfast was terrible.
The only saving grace was being at the airport
Francisco
1 晚旅行
8/10
Services was great. The hotel was clean and confrontable and the location is prefect. They only bothering issue, which really is not the hotels fault, was the airport tow trucks continuously honking at non-travelers to move their vehicles out of the loading/unloading zone.
真實旅客
1 晚商務旅行
8/10
The stay was fine. I was only there for one night.
Laura
1 晚好友同遊
10/10
We just needed an overnight stay close to airport as our flight was an early one. San Juan airport hotel was perfect! Very clean, beds and pillows very comfortable, nice shower and bathroom.Would definitely choose again and Highly recommend. Thumbsup!!!
Agnes
1 晚旅行
8/10
Luis
1 晚旅行
4/10
Learned at checkin after a long flight and at midnight that the AC was broken. Made for a sleepless night. Hotel could use some TLC Good location and that’s about it