Poor service, unpolite staff. Response when feedback on poor service at the restaurant was aggressive and not concerned with trying to make things better. I will never have dinner or a light meal here again
Ivar
Ivar,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Perfect stay
Great place. The staff are absolutely fantastic. Everyone of them!!!
David
David,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 7 日
Mandeep
Mandeep,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 5 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Patricia
Patricia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 3 日
Deborah
Deborah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 2 日
Marie
Marie,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 2 日
Marie
Marie,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Damien
Damien,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 28 日
Gavin
Gavin,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 27 日
QR codes are useless
QR codes are used for customers to contact the hotel from their rooms, but they don’t work effectively.
The QR code used for ordering room service takes the payment but doesn’t pass the order to the kitchen.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 26 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
James
James,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 18 日
No formal check in desk , self check in.
I arrived late evening no meet and greet, eventually someone wonder over from bar area to help check in. No directions to room .poor experience, expected better from Village
Rani
Rani,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Edward
Edward,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 9 日
Fab stay
The staff are lovely and very helpful. The room is spacious, clean and comfortable. The amenities are great
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Marc
Marc,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Klaudia
Klaudia,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 7 日
Ok but should say when things aren’t working
Staff helpful and friendly, disappointing that the sauna and steam room were out of action. For some time too judging by the sauna having been ripped out. Shame as this was a key point for booking the hotel for our stay
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Tom
Tom,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 7 日
Stephen S
Stephen S,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 6 日
Vomit room
I’m really disappointed as I usually have a lovely stay at Village hotels but I arrived just before my night shift and went to put my stuff in the room and change but it was clear that the previous person had been sick as the room absolutely stunk of vomit, the room was meant to be cleaned but when I went back at 6am from my shift the room still smelt horrendous and therefore I ended up checking out without sleeping which isn’t really safe after being awake for a whole night shift. I spoke to the hotel and was offered a free breakfast but I just wanted to get home to my own bed which was 2.5hrs away!!!