The entry to the lobby was difficult. The automatic doors did not open when standing in front of them. There was no sign saying to push a button to open the door. The lobby did not look like the picture on the website. The floors were dirty and there were stacks of boxes behind the lobby desk. The elevator did not work throughout our whole stay there. Our room was on the ninth floor. There were about 20 to 30 steps between each floor. The room had a nice view of the Manhattan skyline. The ceiling had holes in the room and bathroom. The beds were comfortable for a good night sleep.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月2日
Elevator NOT working
Would have been helpful for the hotel to contact us prior than check in to inform us their elevator was not working and our room was on the 8th floor...
Khalil
Khalil,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月2日
Staying on the 8th floor. Elevator was broken for the entire time. When we arrived on Friday we had to wait 20 minutes for the desk attendant to check us in because they said they were in the bathroom. No compensation offered for having to hike up and down the stairs all weekend
Stuart
Stuart,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月18日
Elevator didn’t work old outdated
Would never stay there again