We booked this stay for Mother’s Day’s getaway, BUT Pool was closed, as was the restaurant.
We would not have stayed here if we had been told this. Also earlier morning construction right outside our room.
Scott
1 晚旅行
10/10
Alec
2 晚旅行
4/10
Emilee
2 晚家庭旅遊
4/10
Kambree
1 晚旅行
8/10
Afrooz
3 晚旅行
10/10
Excelente todo. Volvería sin dudarlo
jose
4 晚家庭旅遊
8/10
Jorge
4 晚旅行
8/10
Saul R.
3 晚旅行
6/10
Staff do very little to make sure you are happy. Loimited communication between hotel staff and patrons regarding events / activities.
Went for week leading up to NYE, was told by person directly outside of hotel we could just show up at event that evening. I called to verify and were told that was not true but had already cancelled reservations. They said the people outside the lobby do not know anything and dont work with resort.. No effort to help patrons at all. Rude management/ staff. Loved Utah but would not recommend/ stay at Summit.
Nicole
5 晚家庭旅遊
4/10
Bedsheets were dirty room was dirty garbage in room phone didn’t work
Eli
2 晚家庭旅遊
10/10
Full recomendado
Patricia
4 晚旅行
10/10
jose luis
9 晚旅行
8/10
Colton
1 晚旅行
4/10
Great location but property is dated
Big issue is arrogance about housekeeping
Will only do after 3 nights and no flexibility
They will not do if u not ready when they arrive. If u miss on day 3 they will not do on day .Room rate is not cheap and would expect better service
fred
4 晚商務旅行
8/10
I was unhappy with the lack of housekeeping. I rented a 2-bedroom suite for top dollar. One would expect there would be daily housekeeping which was not the case.
Craig
4 晚家庭旅遊
10/10
We’ve stayed at the Grand Summit multiple times and always appreciate the great staff and amenities. I do think they need to add at least one more hot tub - probably 2! But all in all the pool area is fabulous - especially the heated main pool! The rooms are nice as well and we love that we can get a one bedroom suite and there’s still space for our family of four to sleep - and it has two bathrooms!! I’d definitely recommend a stay here!
Sheralynn
4 晚家庭旅遊
6/10
OSCAR
3 晚旅行
8/10
The hotel is incredibly well situated for a ski-in, ski-out experience at Canyons. While we were there, however, the primary elevator was out of order for 3 days. We had to walk (and carry ski equipment) up stairs that also led us right through/past the restaurant kitchen. Assuming this is fixed, we'd stay here again -- but while we were here, it was a notable inconvenience especially with kids and their gear.