Love the location and friendly customer service and Room Rate. And feeling Safe. Thank You
Helen Joy
Helen Joy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
mark
mark,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 19 日
Carlos
Carlos,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Cindy
Cindy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Erica
Erica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Kenneth
Kenneth,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 13 日
wonderful sight, wonder location, but not so wonderful for a minor inconvenience: there was no refrigerator or microwave in our room.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 3 日
No AC Control
The only thing I wasn’t to say is it’s an old building and…..you won’t have any control of the air conditioning. It’s controlled by the property for the entire floor. My room had to be at least 76° - 78° when I arrived. It was awful. The fan wasn’t helping either. THIS IS PHOENIX!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 28 日
de la cingada
carlos
carlos,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Pool was closed in the middle of the summer 113*
Margaret
Margaret,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 15 日
Location and staff were great. No thermostat in the room though, so our room was quite hot which made it very difficult to sleep unfortunately.
Savannah
Savannah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Loved my room. So very convenient for my Comicon trip.
Great hotel.
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 10 日
Raynard
Raynard,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 10 日
I start with the Negatives from this stay could be all related to the Arizona Heat. I may want to stay again but during the Winter.
The negatives this building is a much older building and its A/C is central air so its not controlled by the rooms or the desk staff which made the stay very difficult to sleep. my oldest 20 and youngest 16 went home mutiple nights during the stay as they couldnt handle the heat in the room as there was no cold air at night .
My wife ordered a fan and had it delivered . In previous reviews it says they provided fans to people who aaked. (She didnt ask) The pool was also closed during my visit as there doing renovations .
This can be releated to old plumbing but water would jump to scolding hot every few minutes even we had it set cold, description says preium channels for the tv only had Over the Air TV stations
I do kind of regret booking my stay as we left feeling agitated instesd of relaxed and happy.
Now the postives the staff were amazing my wife enjoyed speaking with the house keeper. There is also a mini hollywood stars around building of classic stars that stayed at the hotel.
3rd floor where the ice maker is at they have the Marylyn Monroe suite as in history of building she was once a guest.
Building is less then two blocks from the convention center .
Exterior of this building was also used in both original Pyscho and the Remake
Building is also supposly hunted but did not experience.
SETH
SETH,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 10 日
We had a standard room on a low rate, Phoenix temps in the low 100s. I found the hotel to be friendly and clean. It does show of age and some areas due for remodeling, however, the charm of the historic hotel is there. Limited conversations with staff were attentive and showed care for us as guests.The pool was drained and closed with other basic maintance well kept. The room temp was cool and with the use of the ceiling fan, the room tempature was comfortable in the Phoenix heat, this is meantioned due to other reviews read about the hotel and tempature controls. The lobby was humid and warm in the evening. It's an A+ 3-Star hotel. I was pleased with the stay and would stay there again.
Heidi K
Heidi K,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 9 日
Everything is all good but the a/c is terrible service
Highly not recommend staying here for the summer
It’s still hot when we came back from the Phoenix fan fusion convention . We left the night of booking. Not sure I’ll get a refund for the nights that I didn’t stay, but will not book here ever again. Please upgrade your ac and modernize
Hopefully the staff or site helps out with the refund
Jose
Jose,3 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 9 日
The location was accessable to a parking garage as well as the many sites of downtown. I do understand that it is a historical hotel but the inability to control the temperature of my room in a city like downtown Phoenix was shocking. It was car too warm in the room. The beds were hard and uncomfortable and the shower was less than inadequate. The staff was kind and quick to check in and out.
Samantha
Samantha,1 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 9 日
The staff were nice and friendly but it doesn't make up for the poor condition of the hotel. Terrible ac (which matters in Phoenix) Water from the shower was either ice cold or searing hot. The pool was being fixed so it was closed. No parking or valet service for an area that honestly needs it. I would not stay again. The TV's were ancient and had no options. And there wasn't a lot of options for electricity for phone charging.
jacob
jacob,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
Small room and no A/C.
Samantha
Samantha,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
Ruben
Ruben,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Fun and close to everything
Marc
Marc,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
It was a perfect weekend for us close to all the venues
Dale
Dale,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Kioma
Kioma,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Easy to get to. Nice environment friendly staff. Clean rooms reasonable prices