2/10 不太好
2025 年 8 月 10 日
Worst check in experience ever
Late check-in was absolutely awful. We missed regular check in by about 5 minutes so followed the instructions for after hours check ins by dialing zero. It rang for about 10 minutes with no answer so I called the hotel’s actual number and got connected to “Mike” who said I needed to call the number on the phone to talk to guest services, who would then call him to come down. After explaining several times that I DID call the posted number and it rang for 10 minutes without an answer and explaining that I just wanted to check in, he finally sighed and said he’d be down in a few minutes. Once he finally came down, he tried to re-charge me for my prepaid room (not just a hold for incidentals). Once he actually checked me in, he didn’t even ask for my card for incidentals so be careful when checking in for a prepaid room. My husband, daughter, and I ALL had to sign a ridiculous “no partying” agreement as well. I’ve signed things like that in the past but making my 11 year old do it was a bit ridiculous.
The room itself was old but fine. The beds were clean (a bit firm but I like that), and the room had a new tv, but the fridge was grubby on the outside and there were some other grubby spots throughout. Free wifi was included but I didn’t connect to it based on the shadiness of the check-in guy.
Edith
Edith，1 晚家庭旅遊
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