This is not puerto plata , it Sosúa which is dirty the People are uneducated and rude. We had two rooms since my mother came with us. The first one smelled so strong of paint and mold and had mold on the curtains it appears they painted over the mold to hide it but you would see through it. Neither rooms had good AC. Our room had mold on the curtains and comforters. Both rooms lacked water pressure. The food options were Mexican , Italian , or buffet in which they all were no good. The want tips for everything even for bringing you water to your room which we didn’t even ask for. The pool needs resurfacing and severe tile work. If you want to go somewhere cheap and just party go here but if you care about health I do not recommend going here. I couldn’t even get milk for my baby. The WiFi is only good outside of your room and it’s not free you have to pay per phone $3.00 / per day.
Yaritza
Yaritza,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 15 日
Daisy
Daisy,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 12 日
The bed is really bad.
I want it to do an upgrade to deluxe but I request to see the bed first and it wasn’t that much different.
I know this resort will have a huge impact on sales if the bed is changed since I also heard a lot of people staying there talking about how bad and uncomfortable the beds are.
Also is the first time I go to a place that water is not served during breakfast.And this was also another subject for people to talk bad about coming to this resort. My suggestion is that water is put outside so they can serve it otherwise you are going to continue losing people to go there with this 2 major concerns by the people that pay to go here.
Yenny
Yenny,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
FREDDY
FREDDY,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 10 日
Ma
Ma,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
Federico
Federico,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 6 日
Andres
Andres,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 1 日
William
William,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 1 日
Kurtis
Kurtis,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 20 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 19 日
Santa jocelyn
Santa jocelyn,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 9 日
Pésimo servicio.
Nuestra experiencia en este viaje familiar fue regular,por no decir malo, rentamos 8 habitaciones y algunas estaban en un muy mal estado tuvimos que cambiarlas, el servicio es pésimo los empleados no son amables a excepción de algunos ( muy pocos) calificó este hotel con 2 estrellas.
Rafael
Rafael,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 9 日
Food was very good
Manuel Richard
Manuel Richard,7 晚旅行
Travelocity 真實旅客評語
8/10 非常好
2025 年 2 月 9 日
Rooms were clean, food was very good, Girst impression was very poor. I was told my room was not available fo to a flood and there were no other rooms available. I was placed at another substandard hotel for the night and returned to the resort the next day. Other than that very pleased with my stay
Manuel Richard
Travelocity 真實旅客評語
10/10 好極了
2025 年 2 月 6 日
Yajaira
Yajaira,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 6 日
Joseph
Joseph,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 4 日
Wifi solo ahí trabaja no notifican antes de pagar.Toallasde playa no las dan yo dure 5 días y hasta el cuarto día me dieron El señor decía ya te di!!! Solo un día remplazaron soda agua.Referente a la Cocina 100/100 perfecto y las que nos recibían
Mary Carmen
Mary Carmen,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 2 日
Everything was great, bathroom really clean, just the hallways needs repair. Also did not like that I was not able to make a reservation at the restaurant, I was told just to confirm when checking in, the info provide it was incorrect and they kept sending me to different places and no one confirm the reservation.
Janelsy
Janelsy,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 2 日
Third time going to casa marina haven't been disappointed.