I stayed this hotel for one night on 14 Oct, everything was fine at the benning, since it was a bit cold on that day, so I turned on the a/c to 23 degree for heating up the room and it was really good to me and my wife for going to bed, however, when we were in deep sleep condition while we were waked up around 3 AM in the morning by a freezing temperature at 17 degree shown in the a/c controller. we finally could not go back to sleep even though we had adjusted the controller back to 23 degree.
Very disappointed !
The room was large and of a very good condition. Unfortunately the heating didn't work and it was freezing when I first entered the room. We were supplied with 2 electric heaters which was ok but not great.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月1日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月4日
Martyn
Martyn,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月4日
The hotel is in great location and staff were friendly although they were clearly short staffed with no one on the bar at times and only one person on reception at busy times. We had an issue with feather duvets and asked to be changed but were told that no one in housekeeping they had gone home. Someone did change it though whilst we were out. Check in and check out was painful the computer system being clearly slow didn’t help I had booked an access room but didn’t get one - we managed but if you do need one it’s worth checking that’s what you will get. Despite these minor things we enjoyed our stay.
Amanda
Amanda,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Location ideal
Centrally located with onsite parking. Easy check in, friendly pleasant staff
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月13日
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Sian
Sian,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月11日
Clean room but overall bad experience
The hotel itself was clean and comfortable. However the staff and service, were not good.
The person who checked us in was the most unfriendly and disinterested I have ever encountered. Mumbling and then sighing when I asked them to repeat.
Then, there was some event/party that was going on until 2am… so very little sleep. Added to the fact that housekeeping woke us up at about 8 on a Saturday. Not happy with that.
Oh, and even though this site says they do room service, they don’t (or at least didn’t that night)
Overall, was not even close to being worth the price I paid when I can get better service from lower cost alternatives. Will not be staying here again.
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Great breakfast!
Great service, nice and close to the centre. Breakfast was excellent. We visited for the Christmas market which was cancelled due to storm Darraugh so not quite the break we expected but still a nice place to stay.