Airport shuttle runs once an hour, had to wait. Gave me a room that was not ready, had to go to a different room, another inconvenience. Thermostat is hard to operate. Broken floor button in the elevator, yet another inconvenience. Sound insulation is pretty bad, there is a large gap between the door and the floor. The shower is pretty narrow. So many inconveniences made it a bad experience. Breakfast is superficial, there was not much food to eat.