We booked this last minute, as we could not get a room in our regular hotel. Whilst we have not stayed here previously we assumed (wrongly) that with it being the Stamford Bridge Hotel, attached to Chelsea Football club and also being 4 star it would be good. Unfortunately this was not the case. The staff behind the desk when we got there seemed flustered and we're not particularly welcoming. We stood there for several minutes in silence whilst they printed our some forms we needed to sign, this would not have been an issue if it had been explained. But we asked to check in gave our name. And then just stood waiting, eventually we were handed the form and went on our way.
The hotel is run down and grubby. From the corridors, list to the rooms. I appreciate it is not a new hotel, but for a 4 start hotel I appears to have had no maintenance word done to maintain it.
The room was grubby, with marks and stains on the lamp shades as well as the scirting board. The bathroom was no better, with hairs in the bath when we arrived. And I would assume a blockage in the pipes, as everytime we flushed the toilet the bath plug would splitter and chug for about 10 minutes after.
The breakfast whilst complementary was disappointing, they did have some gluten free cereal so it had some redeeming qualitys.
I would suggest looking for another hotel at this price point, as there are many out there at a much higher standard.