The night manager refused me servuce and I was constantly made to leave without a refund that night. The next day after reviewing the security video the General Manager call to apologize and issue a refund.
Roy
Roy,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月17日
Poor Service
Night manager refused service and I ended up getting kicked out without a refund. The next morning I spoke to the General Manager and an apology and refund was given. He said he watched the security video and the night manager was out of line.
Roy
Roy,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
George
George,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月26日
horrible
Hotel was awful I rented two rooms for Two day no shower curtain. Roaches were in the room. Burn holes in blankets wall were nasty bed spring broken it was horrible I had to bring my kids back home and leave belongings in vehicle
Kevin
Kevin,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月23日
Breiana
Breiana,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月19日
Bryan
Bryan,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月13日
Gabrielle
Gabrielle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Winston
Winston,7 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月8日
Bennie
Bennie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月2日
Gabrielle
Gabrielle,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月29日
Very dirty and run down room, entrance and halls. Bad smells too.
Beth
Beth,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月27日
Gross
There was a roach in the bathroom. It reeked of weed… the bed was very uncomfortable. The bathroom was so gross I refused to shower in it.
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月25日
I was very shocked and disappointed in this hotel. The room we were assigned was infested with roaches. There were 7 crawling all over everything. We disposed of them and 5 more appeared. It was 9 o’clock when we arrived and we could not find another hotel that late. We did not eat breakfast there. I don’t know if the recent water leak was an issue but the musty odor remained despite the industrial fans. Repair of wallboards and a fresh coat would be beneficial. The pillow was stained and should have been disposed of. The door and a window were broken and needed replacement. The hotel provided shampoo and soap.
Donna
Donna,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月24日
There were gather around the office did not safe to go in but could not get anyone to come to the desk so I left cause I never felt safe and I never stayed there . I need my money returned never got room assigned