Our stay here was incredible. The rooms here are clean & extremely comfortable. The Beach was easy to get a chair and the bar service was great. It is a little ways away from extra shops / restaurants, so would suggest renting a vehicle or taking an uber. The workers on the Gold floor made our stay welcoming and were super helpful. Overall the views are amazing & id recommend to anyone to stay here.
Ashley
Ashley,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 9 日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
...the shizzat
There is so much to like at the Fairmont Orchid. And I guess that's to be expected at $800 and change a night fees and tax figured in. But still....laundry facilities are free and include product....they let me check out late to line up better with my uber to the airport.....AND the people there are SO nice and helpful....let's see....you can hang at the pool or on the beach regardless of the hour....they use water proof wrist bans as room keys....nice metal water bottles as gifts to take home....the location even by Big Island standards is jaw dropping nice...instead of coffee in the room they have espresso machines....sun screen and aloe Vera at the towel hut....free coffee from 5am to 6:30 at Browns breakfast and deli....room service till midnight....I could go on.....I don't usually stay at places this swank...so maybe this is just the way it is at $800 a pop....but still...highly highly recommended....makati...
bob
bob,7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 27 日
Prakiti
Prakiti,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 10 日
Big Disappointment!!
Garden view room booked on this site was half garden view half parking lot and construction or maintenance materials view. There were miscellaneous things like wrong number of towels left so I dried off with a hand towel one night, no toilet paper because extra wasn’t left when cleaning. Yes front desk was made aware I ended up grabbing some off the housekeeper cart parked in the hall. Tolerant and understanding traveler so these aren’t a big deal. The big deal was treatment at check out by the guy checking me out when I had a question about my bill. He was rude in a passive aggressive way. And we were offered when we couldn’t do a late check out use of a hospitality room or I can’t remember what they called it. But basically we would have a place to shower and change quickly before we left for the airport. So we planned a water activity in Kona and then drove the almost hour back to use the resort amenity that had been offered. We did not ask it was offered. When we got back to the resort we were treated like second class citizens and sent tot the spa to use the shower and again treated the same when we got to the spa. We did not request the amenity it had been offered so we planned accordingly. Had I known how we would be treated I would have planned differently and certainly would have skipped the almost 1 hour drive to the resort before driving back to the airport. This treatment added to the smaller things equaled a big disappointment in this resort.
melanie
melanie,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Manpreet
Manpreet,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Catherine
Catherine,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Manik
Manik,9 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Marcos
Marcos,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Great resort with beautiful grounds, comfortable rooms and balconies, excellent service, nice lagoon and beach, and great restaurants. Prefer North Tower over South Tower. Breakfast buffet is not worth the high price.
Markus
Markus,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Fantastic stay. a beautiful and very relaxing resort .
Beena
Beena,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Friendly staff, amenities we really liked - in and out self parking or valet parking, free towels for on or offsite beach activities, cold water dispensers everywhere (to refill water bottles), 24/7 well equipped gym and the cool silicone room key wristbands, spacious rooms with plenty of outlets/USB/USB-C, double sinks and showers was a win!
Great location (didn’t rain compared to Kona, Hilo, etc.) near several cool/convenient shopping/food - 5-10 minute drive or walkable too - some excellent beaches nearby too.
Patrick
Patrick,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
The property as the Fairmont is absolutely gorgeous right from the start you are greeted with such a warm welcome. The pool area is so comfortable my favorite person Elaine greeted me every morning with a big smile and where would you like to sit today 😃
Lynn
Lynn,9 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Andrew
Andrew,4 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
The hotel was very vlean and the staff was so polite, friendly and helpful. Would recommend this hotel to everyone.
Tyler
Tyler,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
BRYAN
BRYAN,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 11 日
shuyang
shuyang,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Super nice stay!
Yajun
Yajun,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
It is a beautiful property. The one drawback is the lack of local and reasonably priced food.
Cheryl
Cheryl,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
David
David,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Absolutely beautiful, relaxing and perfect!
Laura
Laura,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Staff was very friendly and great service all around.
Angela
Angela,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
The Fairmont Orchid property and staff far exceeded our expectations! The location is beautiful, the staff were friendly and always willing to do anything to help make our stay comfortable l! The big island offers so much to see and do. You cannot go wrong staying here! Mahalo!