We arrived and there was a construction fence around it. The office was closed with 2 phone numbers on the door to call for service. Called both numbers numerous times, with no answer. All the rooms were gutted and the furniture was outside. Looked like they are in the middle of renovating (hopefully, because the place looked rather run down and shady.) We had to waste at least 2 hours going to numerous hotels to find a room because there was a state volleyball tournament, and other events, going on in town over the weekend. I will never use Hotels.com to book reservations for a hotel again. It was not a good situation
William
William,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2021 年 6 月 8 日
Defunct non operable hotel. Closed.
The hotel no longer in service. Drove up and only shape of sign on post, no sign. Building was torn apart and bed frames out in parking area as well as parking lot with large storage cargo containers. No sign of life and just a big deserted hotel. Possibly beginning a huge renovation project? I called hotels.com but they will need to contact Wyndham to refund my money since not a refundable reservation. Hoping a non existing hotel will be an exception for a refund.
Marilyn
Marilyn,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2020 年 10 月 19 日
Never again couldn't get in touch with the front desk to check in
Tre
Tre,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2020 年 10 月 19 日
dont stay here
I don’t smoke and wanted a non smoking room, room smelled like an ashtray. Paint peeling from the walls, no baseboard trim. Furniture broken. Vanity dilapidated. Would highly recommend you find another place to stay. Poor example for a hotel.
Paul
Paul,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020 年 10 月 18 日
Needs repairs
This establishment is in severe disrepair. There was literally a piece of roof hanging in front of our door. I realize this is from the recent storms, but I at least would not rent these particular rooms. The carpets turned our feet black. The peep hole was missing and there was a piece of tissue shoved in it. The tub was full off hair. The door lock was broken. The pool was black. Despite all of that, the staff was super nice. She did promise that next time we come back it would be better.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2020 年 10 月 18 日
Dated, missing clothes rack, stained carpets and sheets. Needs lots of TLC
真實旅客
1 晚家庭旅遊
Travelocity 真實旅客評語
2/10 不太好
2020 年 10 月 17 日
The place is a dump, Sheetrock falling down, Receptacle hanging out, hand prints on wall, rest room door falling off hinges, to many other things to list
Vincent
Vincent,2 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2020 年 10 月 16 日
Christina
Christina,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2020 年 10 月 15 日
We reserved the room to avoid the expected flood in Baker, Louisiana. We guaranteed payment. Only after we paid were we told our reservation would be wiped out without refund if w`e didn't get their approval for a late arrival. We tried calling. The hotel didn't answer their phone for well over an hour. I called Expedia and they too were unable to contact the hotel. I told Expedia to cancel the reservation and get my money back. They said they would get back to me in 24 hours. We stayed at a different hotel. I want my money back or I will complain to my credit card issuer and/or file a small claims lawsuit. A court will take a dim view of their renting one room to two customers and collecting from both. I expect my money back.
LawProfFranks
LawProfFranks,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2020 年 10 月 15 日
Room in terrible shape no hot water
Kenneth
Kenneth,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2020 年 10 月 15 日
Crappy, the room was dirty, the bathroom was dirty
真實旅客
1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2020 年 10 月 14 日
真實旅客
1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2020 年 10 月 14 日
Worse hotel ever.
Wallace
Wallace,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2020 年 10 月 14 日
Key did not work in the door. My tech was told by staff to just let security know when needed in and out, toilet didn’t work. ROACHES all over the bed and room. I do have pictures. Have tried calling since last night and no one will answer the phone for myself nor Expedia. Do NOT stay here!!!
Karen
Karen,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2020 年 10 月 14 日
Bait and Switch DO NOT BOOK HERE OR THROUGH HOTELS
did not stay this hotel is under construction/ Renovation and it is a bait and switch do not reserve or book when you go to check in room are dirty exposed old furniture not clean and no refund policy once you get there the owner stated they were getting new furniture and have been saying this since 2019 on a previous review I just seen …...bait and switch is all I can say this place needs to be condemned and hotels.com was no help the hotel phone doesn't even work >>>>> they should not be allowed to rent rooms to people under these conditions and hotel.com should do better customer service
Gladys
Gladys,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2020 年 10 月 12 日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2020 年 10 月 6 日
真實旅客
1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2020 年 9 月 29 日
Jonathan
Jonathan,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2020 年 9 月 29 日
Eduardo
Eduardo,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020 年 9 月 28 日
The photos are out of date. This place is run down. Nice people seems to work there, but the rooms are so run down. There were no baseboards. And the lights flashed off and on all night. It desperately needs upkeep