Usually my stays at DoubleTree is amazing but this location did not meet my expectations! Upon check-in the rep seemed very dismissive. She didn’t give me my breakfast tickets so I was charged twice! The drapes in the room were filthy, the patio area needed to be blown, filed with debris, cigarette butts and tree branches. The smell upon entering was uninviting! I was glad I only booked a one day trip! I will never stay at this location again!
Rholanda
Rholanda,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月20日
Birthday trip
This hotel was horrible. I visited this hotel for. My Birthday weekend upon arrival my room was extremely far from fron entrance. The hotel was dirty and dedgy looking. The entire hotel needs to be updated and remodeled. To say this Doubletree is affiliated with Hilton is sad. I traveled from out of town and was highly disappointed.
I am a Hilton Reward member and ive never stayed in any hotel like this.The bedding even look dengy. I wouldn't stay here if i came back to Charlotte under any circumstances
KleanDreamLLC
KleanDreamLLC,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月20日
Travis
Travis,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
Easy, Convenient Place to Stay
Stay was very easy & didn't have any major issues! Location is great & there is a restaurant on site.
I was unable to get normal basic channels like NBC or CBS, which I thought was strange. Housekeeping also didn't stop at my room the first two days of my trip, had to request extra towels.
Overall a great place though!
Matthew
Matthew,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Jerry
Jerry,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Prakash
Prakash,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Arden
Arden,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月25日
It was a decent hotel. I just had issues with some of the customer service representatives (i.e. front desk). I had to change rooms in the middle of the night because my room was not secure and it was never addressed although I spoke to two different people.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Request a new room or you'll get on that stinks
The first room, 123, they put us in smelled disgusting!!!! I immediately went back to the front desk and requested a newly renovated room. The young lady told me no, but the other lady working heard me complain and then offered me one in 314. No one should have to pay nearly $200 a night for a room that smells like a dirty motel. After them moving us the room was fine. We paid for breakfast when we booked but the waiter gave us an issue in the morning. There was a lady at the front reception desk that acknowledged we paid for the breakfast and fixed it. He didn't need to make it so difficult. Nevertheless, it was corrected.
Tamara
Tamara,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Mike
Mike,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
Nice place
Tseeb
Tseeb,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年11月12日
I love everything
Godwin
Godwin,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月11日
Close to airport
Stay & was very friendly, room was spacious & clean. Very close to airport & 3 eateries were across the parking lot.
The only downside was the moldy & mildew smell that was in the hallway, room and all floors. My allergies were terrible the entire 2 days I was there.
Rayeanne
Rayeanne,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
There was no heat in my room. When i told receptionist, she moved me to a better room.
Warren
Warren,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
Adam
Adam,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月10日
Helpful staff
Corinne
Corinne,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月9日
Good Property - Shuttle Woes
Airport Shuttle is available BUT you must call the hotel directly to summon them to come………Getting through to the front desk is difficult and frustrating. Be aware
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月6日
Bathroom and bathtub was filthy and disgusting. I had to ask for a new room. The new room wasn’t much better. It was an awful stay! The front desk staff was at least pleasant.