Great location and the staff were excellent. This was B hotel for years that we had used but it had gotten really tired. Marriott have done a great job with the remodel
Gordon
Gordon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 27 日
Nice and clean hotel.
Tam
Tam,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 19 日
Our room that slept 5 only had 3 bath towels available. The sleeper sofa pull out bed was all springs. The room was clean with nice decor.
Lori
Lori,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 11 日
Great stay, easy to book, friendly staff.
JAMIL
JAMIL,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 8 日
Alex
Alex,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 6 日
Staff was amazing right from the time we stepped out of car to check in.
Paula
Paula,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 6 日
Danielle
Danielle,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 5 日
Checked into are room very late. The bathroom had an old used towel and and a hair cap hanging from the back of the bathroom door. The ice machine on the 3rd floor didn’t work, the phone in our room didn’t work, there were no blankets on the beds and to make matters worse at the time of check in I requested a late Check out. I put the no disturb sign on the handle of door and at 9:39 I received loud knocking with a women screaming housekeeping. That’s how my family woke up. Unbelievable experience as we were celebrating my daughters 13th birthday
JOHN
JOHN,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 4 日
Osnyel
Osnyel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 30 日
Was such an amazing stay! The staff was absolutely amazing and so kind. They were beyond accommodating and we had the best time. Room was perfect and clean entire property was clean and so cute!
Hailey
Hailey,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 30 日
Brenda
Brenda,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 28 日
We really enjoyed our stay. The pool area was great, the restaurant was awesome. The staff was very friendly. We will for sure go back!
Joshua
Joshua,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 27 日
Room was clean. Comfortable bed (except the sheet was a bit short). Easy walk to Disney Springs. Had breakfast at the restaurant - very good!
Cynthia
Cynthia,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 26 日
Karlla Bellini
Karlla Bellini,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 23 日
Paloma
Paloma,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 23 日
Check in was very easy. The gentleman at the front desk was so kind and helpful. Parking was close and easy and the hotel is about a 15 minute walk from Disney Springs, which was great. We had asked for an extra blanket for the couch bed and one was brought within a short time. We asked the little cafe for a bag of ice for our cooler, which was given with a smile. The ladies in the restaurant were all very helpful and kind as well.
Rooms and bathrooms were spacious and clean. Pool area was very nice.
We had no complaints at all and would definitely stay again. Fantastic facility and staff!
Meredith
Meredith,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 22 日
Alessandra
Alessandra,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 21 日
Great stay!
Perfect stay! Customer service was amazing!
Camille
Camille,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 21 日
Marta
Marta,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 18 日
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 17 日
I am writing to bring to your attention an issue I encountered with my recent hotel reservation made through your platform.
Reservation Details:
- Confirmation Number: 72065889183710
- Hotel Name: Renaissance Orlando Resort - Disney springs area
- Check-in Date: 9/14/2025
- Check-out Date: 9/17/2025
Upon arrival at the hotel, I found that the accommodations did not match what I had booked. Specifically, I booked an Executive Suite, 1 King bed with sofa bed, non smoking city view that was not available at check in. Instead I received Standard, 2 queen bed, city view. This situation has caused significant inconvenience during my stay.
I would appreciate your assistance in resolving this matter. I am seeking a refund as there is a need to book reservations at another hotel.
Thank you for addressing this issue promptly. Please let me know if you need any further information to assist with my request.
Michael
Michael,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 14 日
Amazing
Staff was great super helpful at front Desk. Shout out to Frankie he’s the best