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Neustadt Apartments managed by Hotel Central Luzern

3.0 star property
City-center apartment within walking distance of Chapel Bridge

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Snowshoeing
Classic Apartment, 1 Bedroom, Kitchen, City View | Living area | Flat-screen TV
Front of property
Classic Apartment, 1 Bedroom, Kitchen, City View | Premium bedding, down comforters, pillowtop beds, individually decorated
Classic Apartment, 1 Bedroom, Kitchen, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop
In the heart of Lucerne, Neustadt Apartments managed by Hotel Central Luzern offers a vibrant blend of art and culture. Discover local flavors with breakfast options nearby, browse the on-site shopping mall or explore the city’s iconic Chapel Bridge. With high-speed WiFi, bike rentals, and helpful staff at your fingertips.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Lounge area
  • Kitchen
  • Refrigerator
  • Non-smoking
  • Free WiFi

Main amenities (8)

  • 6 smoke-free apartments
  • Weekly housekeeping
  • Breakfast available
  • Self parking
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Bike rental

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
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Showing 3 of 3 rooms

View all photos for Classic Apartment, 1 Bedroom, Kitchen, City View

Classic Apartment, 1 Bedroom, Kitchen, City View | Living area | Flat-screen TV

Classic Apartment, 1 Bedroom, Kitchen, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment (Noble)

Deluxe Apartment (Noble) | Living area | Flat-screen TV

Deluxe Apartment (Noble)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Comfort Apartment (Cosy)

Comfort Apartment (Cosy) | Living area | Flat-screen TV

Comfort Apartment (Cosy)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
Morgartenstrasse 4, Lucerne, LU, 6003

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Chateau Guetsch - 15 min walk - 1.2 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Zurich Airport (ZRH) - 68 min drive
  • Lucerne Station - 3 min walk
  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Luzern Sgv Station - 9 min walk

Restaurants

  • ‪JOE & THE JUICE - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Spettacolo - ‬4 min walk
  • ‪just a little brewpub - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Neustadt Apartments managed by Hotel Central Luzern

Neustadt Apartments managed by Hotel Central Luzern puts you just a 5-minute drive from Chapel Bridge and Swiss Transportation Museum. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Apartments offer up nice touches like espresso makers, slippers, and comfy beds with pillow menus. Fellow travelers love the helpful staff.

At a glance

DONE

Property size

    • 6 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • The check-in location differs from the property location; go to: [Hotel Central Luzern, Morgartenstrasse 4, 6003 Luzern]
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (CHF 20 per day)
    • Onsite parking limited
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 20 per day)
  • Limited onsite parking

Family friendly

  • Highchair

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 19.00 for adults and CHF 19.00 for children

Bedrooms

  • Premium bedding
  • Down comforter
  • Pillow menu
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Slippers
  • Hair dryer
  • Towels provided
  • Toilet paper

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV

Comfort

  • Heating
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Front desk (limited hours)
  • Free bottled water
  • Restaurant dining guide

Location highlights

  • Near the boardwalk/promenade
  • In the city center

Things to do

  • Health club access nearby
  • Designer stores on site
  • Bicycle rentals on site
  • Shopping mall on site
  • Art gallery on site
  • Hiking/biking trails nearby
  • Cycling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 rooms
  • Built in 1950
  • Traditional architecture
  • Individually decorated
  • Individually furnished

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.30 per person, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately CHF 19.00 for adults and CHF 19.00 for children

Parking

  • Uncovered self parking costs CHF 20 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Neustadt Apartments Luzern
Neustadt Apartments Hotel
Neustadt Apartments Luzern
Neustadt Apartments Hotel Luzern
Neustadt Apartments
Neustadt Apartments managed by Hotel Central Luzern Hotel
Neustadt Apartments managed by Hotel Central Luzern Lucerne

Frequently asked questions

Does Neustadt Apartments managed by Hotel Central Luzern offer free cancellation for a full refund?

Yes, Neustadt Apartments managed by Hotel Central Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Neustadt Apartments managed by Hotel Central Luzern?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Neustadt Apartments managed by Hotel Central Luzern?

Yes. Self parking costs CHF 20 per day. Parking spots may be limited.

What are the check-in and check-out times at Neustadt Apartments managed by Hotel Central Luzern?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Neustadt Apartments managed by Hotel Central Luzern and nearby?

Have fun with nearby activities like cycling and hiking. Neustadt Apartments managed by Hotel Central Luzern also has access to a nearby health club.

Does Neustadt Apartments managed by Hotel Central Luzern have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and a toaster.

What's the area around Neustadt Apartments managed by Hotel Central Luzern like?

Neustadt Apartments managed by Hotel Central Luzern is in the heart of Lucerne, a short 3-minute walk from Lucerne Station and 4 minutes' walk from Chapel Bridge.

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Neustadt Apartments managed by Hotel Central Luzern Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Apartment
Train station
Location
Room
Service staff
Bathroom
Lobby
Couch
Bedrooms
Family friendly

Reviews

8/10 Very good

Great spot if it’s not hot out!

Apartment had everything we needed except AC, which was particularly noticeable because it faced the afternoon sun and when we finally could open the windows, the train station and an all hours pizza place were right outside. Not a prob, really, unless you are there in a heat wave, which we were. Perks for our fam were the kitchenette, park across the street, and walkability.
Kelsey, 3-night trip

8/10 Very good

Nice roomy apartment but no air conditioning.

Very nice apartment, very roomy with well equipped kitchen. Comfortable bed and beautiful view. Great location. The only downside which almost ruined our stay was no air conditioning. There was a heat wave while we were there and it was miserable.
Caron, 3-night trip

10/10 Exceptional

Excellent location, great staff and service.
Jonathan, 7-night trip

10/10 Exceptional

Perfect apartment and location for a family stay in Lucerne.
Anthony, 9-night trip

10/10 Exceptional

I enjoyed my stay. The room was great, the staff was very friendly and helpful, and the location was perfect. I would stay there again.
Robbi, 3-night trip

10/10 Exceptional

Super convenient and easy - a bright, spacious apartment, with a friendly and helpful staff from the Hotel Central. Staying here was the best decision made so far this vacation!
Sarah, 3-night trip

10/10 Exceptional

Absolutely amazing stay for 3 nights in this beautiful apartment and very central to everything we wanted to do and see! Highly recommend for a short stay. Wish we could have stayed longer
Angela, 3-night trip

10/10 Exceptional

Great location, Modern apartment with great amenities REALLY appreciate coffee machine and cups! Easy check in and friendly staff. Would stay again and definitely recommend it!
Svitlana, 4-night trip

10/10 Exceptional

The check-in/out process was easy. The staff at reception were very friendly and apartment had everything we needed.
Hwee Hoong Michelle, 4-night trip

10/10 Exceptional

Loved this place and will definitely be back. Roomy and modern. Newly renovated too!
Debbie, 6-night trip

10/10 Exceptional

In beautiful condition. Great location
David, 3-night trip

10/10 Exceptional

Very conveniently located close to train station. A large apartment with 1.5 bath and was vert convenient for a family of 4. Will stay again when visiting Lucerne.
Arshad, 3-night trip

10/10 Exceptional

We had a great time in Lucerne by staying at this property. The apartment had evertything we needed and was very comfortable. Given how Lucerne is so expensive this gave us the opportunity to make simple breakfast, stock up the fridge with essentials and heat up frozen meals. The place is less than 5 mins from the train station and close to all other places.
Janani, 4-night trip

10/10 Exceptional

This was a great apartment, no hastle to get the key, the staff was great and very welcoming. The location is superb, it is like a couple of blocks from train station and harbor.
BEATRIZ, 3-night trip

10/10 Exceptional

Perfect stay

The apartment is located right in the centre of Lucerne and had everything we needed for an amazing stay. Everything was very clean and tidy. Highly recommend!
Lara, 9-night trip

6/10 Good

Nice place but no AC.
Valentina, 5-night trip

10/10 Exceptional

The one bedroom apartment was spacious and clean and had everything we needed. The bed was very comfortable, and we slept better here than anywhere else on our trip. The location was fantastic. The second half bath made it easier with three of us staying here. A little expensive, but everything in Lucerne is, so overall value was good.
Judy, 4-night trip

10/10 Exceptional

so peaceful place

This place was the best for my last minute trip to Lucerne, it would be better if i can go travel by couple. Hope to see you again in future.
Kim Hien, 3-night trip

10/10 Exceptional

It was an enjoyable stay, our only comment was that the couch in the salon was not that comfortable
Robert, 7-night trip

8/10 Very good

Everything was fantastic, except double bed was in a corner, so one side could not get out of their own side
Janet, 7-night trip

10/10 Exceptional

This is a really well maintained property, centrally located from public transit and activities. Host is mindful of travelers needs and has stocked home with all basic necessities. Really loved our stay, kids were looking forward to return to the apartment after a long day out. Truly a home away from home. Only request would be for host to provide better fans as it was very hot on the days we stayed.
Anjali, 3-night trip

10/10 Exceptional

Wonderful.

Such a convenient place. Just about 200 mtr from the train station. And wonderfully kept. Clean and comfortable. The kitchen, bathroom, bedroom and living area are all well kept. Really impressed.
Siva Rama Krishna Prasad, 4-night trip

10/10 Exceptional

Apartment was great. Plenty of room, very clean and well stocked. Beds were comfortable. Front desk staff were always very friendly and helpful. Very convenient location to old town and the train station and boats. Only recommendation I would make is that even though we knew housekeeping was only once a week in the hotel, it would have been nice to at least have dirty towels and garbage taken away periodically. Otherwise everything was lovely!
Meghan, 4-night trip

8/10 Very good

Nice property close to the train station. Very convenient . Check in is at Central Hotel and then apartment itself is down the road in a separate location. We had delayed baggage from our flight which was later delivered to the hotel. No one notified us until when it was time for check out we asked about our baggage. If we had not asked we would have missed it. Otherwise clean and wonderful location.
Muniba, 3-night trip

10/10 Exceptional

Great place to stay with lots of space

We booked a two-bedroom apartment and it was clean, modern and comfortable. The only minor issue was that there was only one bathroom and it was attached to only one of the bedrooms. Therefore, the person staying in bedroom #2 had to come into and through bedroom #1 to use the bathroom. That aside, the apartment was fantastic with lots of space and convenient to walk to the train station and or to old town Lucerne. By the way, the lower level of the train station has everything from a grocery store to a flower shop underneath (the currency exchange is on the upper level of the train station). When we come back to Lucerne, we will definitely try to stay here again.
Mark, 3-night trip