A clean hotel
Helpful staff
Walking distance to picadilly circus and green park
Ngai Keung
8/10
環境靜中帶旺,去景點或購物、飲食方便
xue mei
3 晚好友同遊
8/10
Shino
2 晚旅行
6/10
Our room was nice but there was no airflow so the room smelt a bit stale. You can’t open the windows because we were on the 11th floor but the fan in the bathroom didn’t work and the aircon
Catharine
1 晚旅行
10/10
Erik
2 晚旅行
8/10
Mandeep
1 晚家庭旅遊
10/10
Steve
1 晚旅行
10/10
Hotel perfetto se si vuole vivere la vera Londra: posizione centralissima, vicinissimo a Burlington Arcade e New Bond Street per le grandi firme, a due passi dal Ritz o da Wholesley per un buon tea, di fronte a Fortnum e Mason per il vero shopping inglese. I prezzi sono giusti considerata la posizione e la qualità della struttura. Con un minimo sforzo in più si prende la superior, che è molto più ariosa.
Paolo
2 晚旅行
10/10
A very nice hotel in walking distance to the center of the city.
Leopold
3 晚旅行
10/10
We stayed for one night to attend an event nearby. Great location, attentive staff and a lovely building. We will definitely stay again.
Miss G
1 晚旅行
6/10
Martin
1 晚商務旅行
8/10
Joanna
2 晚旅行
10/10
I can not say enough good things about our stay .
The welcome helping us with the luggage such a friendly man.
Check in with a charming young lady named Oksana who’s gone above and beyond to help me with a problem ( nothing to do with the hotel)
She deserves a special thank you!!
A room cleaning lady who found my wallet what I lost by the lift.
Saved me from a stressful day.
Thank you for taking it to the reception.
Thank you all for making my first outing since my husband died so good!!
Carla
Carla
3 晚家庭旅遊
8/10
Really nice modern hotel in convenient location
When booking, note that rooms are very variable in size - the one we booked was too small for a couple with luggage - so make sure that you book what you need
Rupert
1 晚旅行
8/10
Bad smell in the first room. No hot water in the morning in the second room.
Bruce
2 晚旅行
10/10
真實旅客
4 晚旅行
10/10
anne
2 晚家庭旅遊
10/10
Third time using the Cavendish. Great location for walking the West end . Right next to Piccadilly tube. Reasonable rates . Only downer is the bar area has zero atmosphere- they really need to improve the layout - it’s depressing
David
4 晚商務旅行
6/10
Walking distance to parks, Piccadilly, Haymarket, shopping, Palace and all. And the hotell is clean and in good shape (for being Brittish standards, there are still strange smells from carpets and mix of old and new renovations not done perfect).
But Service was kinda bad. Strange communication around bookings od breakfast and dinner at the inhouse restaurant, service and payment. Needed to call house keep 4 (!) times over a duration of 6 hours to get an extra duvet. Everything at the lobby took time. Food at restaurant (Mayfair lounge and Grill) was okay but not worth the price.
Sustainability wise they haven't come further than the typical "towel on the floor talk).
Also at check out the was a lot of confusion on what to charge and they reserve way too much on the credit cards than expected.
I strongly recommend to pay via hotels.com instead of at location, your life will be smoother. Would I stay here again... Maybe but probably interact as little as possible with staff.