The non-white woman at the front desk was very rude and unfriendly. The plumbing in the bathtub, toilet and wash basin was not smooth and was a little clogged.
The hotel is very close to Niagara Falls State Park with a lot of restaurants around. The breakfast was good and service was good as well.
The only issue I faced was parking validation. The guy at the desk validated my parking ticket but when we checked out the hotel, headed out to the parking lot and exited the parking place the ticket didn't work. I called the hotel but the front desk lady was very rude and said we don't care if your parking validation doesn't work. I called the number listed on the parking machine as well but it wasn't answered.
Mohit
Mohit,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 4 日
April
April,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 1 日
Bad hotel just location is good
Very bad interior there was broken shower door and clogged sink. No one came for house keeping even after asking them. Hotel was not clean only thing good was location and breakfast
Revanth
Revanth,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
I’ve st
Lots of hair on bathroom floor. Stairs only to first floor where pets were welcome so difficult to get all luggage to the room. Overall it was good for a one night stay.
Kathryn
Kathryn,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
You get what you pay for
Hotel Location is excellent, within 5 minutes of the falls. Food options were good, breakfast was plentiful and available. The rooms conditions are ok for the price. Only issue was there were no towels in the room when we checked in, but staff took care of issue
Michal
Michal,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 29 日
Great and low quality
Great location. Great service. Low quality hotel.
Austin
Austin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Ahmed
Ahmed,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 27 日
Decent Value for the Price
Older hotel with very limited parking. Food and bar onsite but a little pricey. Room was average. Staff was very friendly and accommodating. Walking distance to all the tourist stuff.
David
David,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 27 日
We stayed 1 night . When we arrived we went to the room and we found yellow stains on the sheets . We found mold in the shower. We called and made them aware and we asked to be check out same night but they refused to refund us. So we checked out the next day afyer 1 night. We want to get a full refund due to the disgusting rooms and unhealthy room. They need to be inspected and shut down untill this is handled. This is a safety issue and needs to be handled yesterday
kamal
kamal,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
An excellent location and comfortable beds.
The lobby area shabby at best.
Breakfast, the hotel is not even trying.
David J
David J,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
Not great for parking. Small lot that was full so we had to park in a ramp. Lots of kids running around so if you are looking for adults only this is not the place. Breakfast line was so long we went elsewhere. Stay here for the location, not the amenities.
Lori
Lori,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
The stay was amazing, had all the amenities as described and no issues with any services
Vivek
Vivek,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 19 日
Raghu
Raghu,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 19 日
Too crowded break fast , service to pick trash is not available. No body provides amenities until we ask for them.
KRISHNAM RAJU
KRISHNAM RAJU,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Very good
Sohan
Sohan,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 18 日
Kathryn
Kathryn,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
Cinthia
Cinthia,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 11 日
Not good
Smelly room, bathroom not clean enough and water tap in bad condition . Receptionist rude.
Alejandra
Alejandra,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 3 日
It wasn’t terrible, but the halls and hotel common areas could have been cleaner… I just think there’s a lot of traffics and makes it hard for janitorial staff to manage. The food area could have been cleaner; the breakfast staff seemed overwhelmed. But the receptionists were very pleasant and catering!