We found many cockroaches in our hotel room it was nasty and unsanitary
Ruth
1 晚家庭旅遊
10/10
I was very pleased with my stay @ WoodSpring Suites. From the time I checked In til the time I checked out my overall stay was Great! The Staff was welcoming & very helpful & never hesitated to fulfill a request. The room was clean & spacious & comfortable. Housekeeping was excellent & easily accessible when needed. I extended my stay another week & upgraded my room & very satisfied with the upgrade!
Linda
7 晚家庭旅遊
10/10
The stay was fine .. But I was very disappointed because i left a bed rail that belonged to my dad and instead of giving it to management they (cleaning people) chose to throw it away without asking management to call me to ask if i had left anything behind. Very very disappointed 😡
真實旅客
5 晚家庭旅遊
8/10
They made me mad about the $5 of quarters limit. All they said was get cash and they can give me quarters. Did not communicate limit.
justin
7 晚旅行
10/10
Clean, quiet, the staff was great.
Edith
2 晚家庭旅遊
10/10
Linda
4 晚家庭旅遊
8/10
kristen
4 晚旅行
2/10
You have people stripping down naked out in front of the hotel showering from the water. Spicket elevator broke down all the time, rude and hateful employees rooms, not equipped with necessities that you would find in most hotels like shampoos or washcloths or towels. Will not be staying here ever again or recommend this hotel to anyone.
Thomas
3 晚家庭旅遊
10/10
Aaron
6 晚商務旅行
2/10
Destiny
7 晚旅行
10/10
Nice and clean with friendly staff.
Sanford
4 晚家庭旅遊
4/10
Claims to be pet friendly then charged hefty pet fees at check in. Elevator broken. Didnt tell me that until after I checked in. The next day I was carrying my one year old and his stroller and bag down the stairs and the staff walked right by and didn't even offer to help.
Sara
2 晚家庭旅遊
2/10
Joseph
12 晚商務旅行
8/10
Other than the guest who had kids on the floor above us, I would say our stay was pretty good. I would stay here again, but preferably on the top floor.
Casimiro
3 晚旅行
10/10
Staff cleaned the room, always restocked the fridge and made it a great experience overall
Robert
3 晚浪漫之旅
10/10
Natasha
3 晚旅行
10/10
Clean and cheapper than the resto of the hotels around the área. It has all you need for a long or short stay
Omar
1 晚商務旅行
4/10
The customer service at checkin was not the greatest. We were told that we would be on the 4th floor , which would have been okay if the elevator was working. The young man at the desk did not show any compassion, l asked him what if l could not walk that far he just shrugged.
Corey
2 晚商務旅行
6/10
Close to highway
Asim
2 晚旅行
6/10
Curtis
4 晚旅行
4/10
Bini
1 晚旅行
4/10
It was bad all the way around. Where do i start? The floor in the room had a sticky residue, it had a not so pleasant smell inside. It had roaches, the bed was and sheets were vary cheap, the only good thing about the place was the young man at the front desk and that i only had to stay for two nights. But i truly understand, i get for what i paid for.
真實旅客
2 晚旅行
10/10
Diana
2 晚旅行
8/10
Everything was good. Nice and clean. It smells clean as soon as you walk in. Very quiet. It felt like we were the only ones in the hotel. Close to Lackland AFB. Lots of places to eat and shop nearby.
I do recommend the front desk answer the phone. While I was waiting on my uber, the phone rang several times and there were at least 3 people behind the desk and no one bothered to answer. That could explain why I never got the answers to my questions prior to arrival because they just simply ignore phone calls. But other than that everything went smooth.