My wife and I spent two nights. The location is excellent, very near to the Theater District, NY Public Library, great restaurants, and Bryant Park. The room was small, but very clean, quiet, and the bed was comfy. The staff was very friendly, helpful and kind, especially Wanda and Fausto. When I clumsily cut my hand with my razor, I went to the front desk hoping that they would have have a first aid kit. They did in fact have a well stocked kit, and Wanda took the time to personally clean my nasty cut, apply triple antibiotic and fashion a bandage. I was very touched by her kindness and care. In sum our experience was very nice and we’ll definitely stay there again.