Good location to Sneaton Castle (5mins by car/taxi) pub was next door for evening meal & breakfast, Sainsbury’s and shops less than 5min walk. Check-in was easy although we were pay on the day the venue took the money 24hrs before. Staff were friendly at checkin to hotel and restaurant staff too, the bar not so much that we complained. At the end of the night paying the bill we selecting no tip but the machine is broken so ended up tipping £16 for bad service, they wouldn’t refund so I need to contact head office! Annoying! So warning to others..
Room was spacious but dated, soap dispenser was broken and the one in shower hanging on by a screw. Room was clean with towels, double bed was comfortable but the single sofa bed, our little boy can sleep anywhere thankfully but I felt crippled from lying on it for 10mins.