The rooms were very clean, the employee that checked us in was awful, not friendly and would not even greet us, no smile nothing, I asked him was he ok and he just stared at me, I tried to make a joke again a blank stare, if you do not want to work in customer service this is the wrong place for you. We went back down to get some ideas for a place to eat and he would not even answer another employee just happen to be there and gave us a good location. The restaurant located on site was very good and the employees there were super friendly. Also if you want any shuttle service make sure you schedule it ahead of time. I tried to call two days before and was on hold so long I just gave up.
Charlene
1 晚家庭旅遊
6/10
This is my third time staying at this location over the last 6 years. The staff are always super friendly. It’s a great location for me to get to my business meetings. However the hotel is a bit old and tired. But the worst is- all three times I’ve stayed- my shower has no hot water. I will probably stay at newer properties going forward.
Nichole
1 晚商務旅行
10/10
Overall convenience of the property and customer care
Minnie
3 晚家庭旅遊
10/10
my stay was excellent just one night because I was go on a cruise the next day and it was close to the Carnival port in Long Beach
Joyce
1 晚家庭旅遊
8/10
juan
3 晚好友同遊
10/10
Theresa
1 晚家庭旅遊
10/10
michele
1 晚旅行
8/10
Crystal
1 晚好友同遊
6/10
The hotel is dated but nice. The Starr was kind and helpful. The property is located close to the airport which is good and bad. There was a lot of airplane noise. As for cleanliness the carpets needed work and if you want to look out the window forget it. They were so dirty you could not see out. There are a lot of food options within walking distance. Parking is food bit not protected but the area seems safe enough.
Ron
1 晚旅行
10/10
Check in was smooth and the agent was very helpful. I requested a different room away from the elevators was given a different room without any problems.
Rechelle
1 晚家庭旅遊
10/10
This was a much nicer hotel than I was expecting for a Holiday Inn. Great rooms, spacious, decent views. Great breakfast and restaurant on the top floor with great drinks and views. Convenient location and enjoyable stay.
Gary
4 晚好友同遊
10/10
The best. Thank you!
Dustin
3 晚家庭旅遊
10/10
JAMES
1 晚商務旅行
8/10
The front desk was great and my room was excellent. I was even informed that i was overcharged on parking so i appreciated that.
Cynthia
1 晚商務旅行
6/10
Kevin
1 晚旅行
10/10
Nathan
1 晚旅行
10/10
Gustavo
1 晚旅行
8/10
Keila
1 晚旅行
10/10
Loved the place just wished they still did the cruise shuttle