The room was good until about 2:00 AM when drunk teenagers came in and were excessively loud. Complained to the hotel and all they offered was 3,000 bonvoy points. I dont even know what that does.
Stephen
Stephen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Awesome hotel
Very convenient and comfortable. Love the hobby lobby with bar.
Shaneka
Shaneka,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Excellent hotel
My husband and I have stayed at this hotel many of times. It is our go to when we are in New Orleans. Customer service is great and rooms are comfortable.
Shaneka
Shaneka,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
This place was pretty noisey
The room was mostly clean only thing I noticed was the was some dust of the light fixtures and the bathroom floor was sticky. The bed was comfy and the view from our window was really nice. We had planned to sleep in till about 10 before we left but we had been woke up many times after around 6am with crashing and banging from what sounded like room service I know at one point they were using the vacuum in the next room and smashing it off of all the furniture and the base boards of the room we decided to check out early and the guy that checked us out was nice but didn’t seem to worry about the fact I’d been woke up early.
sam
sam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Parrish
Parrish,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Great service Great location
Roderick
Roderick,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Natasha
Natasha,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Malika
Malika,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Terry
Terry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
definitely recommend this hotel!
Can’t say enough good about this hotel. Our planes was changed at the last minute so we got there at Sheraton at 7:00 AM they let us check in with no charge. We were so happy because we didn’t know what we were going to do till check in. Staff was very friendly and the hotel was very clean. Definitely will be back!!! Thank you Sherton!!!
Lorene
Lorene,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Tyler
Tyler,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月29日
Lesley
Lesley,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Janet
Janet,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Great experience!
We stayed at Sheraton New Orleans during the Eras Tour. The hotel went above and beyond to outfit the property with Taylor Swift bracelet making stations, decor, themed drinks, Eras Tour music and photo opt station. It was a great experience. The room was clean and ready for us upon arrival. I would suggest more trash cans for concert weekends for the guest rooms. Overall I would stay again. Note that if you are booking a traditional room you will not have a mini fridge in the room but you may request one if they are available. Ice dispensers are located on all floors with the exception of one which I believe is level 47 or 49.
Meredith
Meredith,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Rip off
Great location, nice room, well appointed. MOST disappointed unable to open internet from room, in spite of being Marriott Bonvoy member (supposed to be free) couldn't open, and then CHARGED WITHOUT USING IT!
john
john,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Great hotel!
The Sheraton is in a great location within walking distance to the French quarter and casino. They did an absolutely fantastic job with at the Swifties in town for the concert. Phenomenal service! Thanks for the friendship bracelet station and photo op!
Beatriz
Beatriz,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
New Orleans/Cruise Vacation
Great trip with family and friends
Leo
Leo,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
We'll be back!
1st time to New Orleans and had a GREAT time! Really loved the location of the hotel. Very easy to enjoy the quarter, frenchmans street and access to street cars right outside. Thanks for everything.
Tracy
Tracy,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
The best!
This was the best and most comfortable stay. I love how you can walk out and have access to everything. All attractions are close!