Sheraton Santos Hotel

4.0 star property
Family-friendly hotel with indoor pool, connected to a shopping center, near Santos Harbor

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Santos Hotel

Indoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Indoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Lobby
Lobby
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Electric vehicle charging point
  • Connecting rooms available
  • Spa
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Valet parking
  • Pool bar
  • Room service
  • Spa services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The price is NT$3,611
NT$4,071 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 38.0 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Map
Rua Guaiaó, 70 - Aparecida, Santos, 11035-260

What's nearby

  • Praiamar Shopping Mall - 1 min walk
  • Ponta da Praia Beach - 9 min walk
  • Santos Harbor - 4 min drive
  • Asturias Beach - 39 min drive
  • Pitangueiras Beach - 42 min drive

Getting around

  • Pinheiro Machado Station - 6 min drive
  • Nossa Senhora de Lourdes Station - 7 min drive
  • João Ribeiro Station - 8 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Kopenhagen - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk
  • ‪Laticínios Marcelo Wine Bar - ‬1 min walk
  • ‪O Lagar Restaurante - ‬1 min walk

About this property

Sheraton Santos Hotel

Sheraton Santos Hotel features a free kids' club and puts you within a 10-minute walk of Ponta da Praia Beach. Guests can indulge in massages and enjoy international cuisine at O Lagar Restaurant, which is open for breakfast, lunch, and dinner. An indoor pool, a poolside bar, and a fitness center are other features. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 212 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (BRL 50 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Beach nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference space (11560 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • Garden
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

O Lagar Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 65 per person

Children & extra beds

  • Rollaway beds are available for BRL 165.0 per day
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Covered valet parking costs BRL 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Frequently asked questions

Does Sheraton Santos Hotel offer free cancellation for a full refund?
Yes, Sheraton Santos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Santos Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton Santos Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Santos Hotel?
Yes. Valet parking costs BRL 50 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Santos Hotel?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-in is available.
What is there to do at Sheraton Santos Hotel and nearby?
Sheraton Santos Hotel has an indoor pool, a fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Sheraton Santos Hotel?
Yes, O Lagar Restaurant offers international cuisine.
What's the area around Sheraton Santos Hotel like?
Sheraton Santos Hotel is a short 9-minute walk from Ponta da Praia Beach and 9 minutes' walk from Aparecida Beach.

Sheraton Santos Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

PEDRO MANSO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
Giane, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

riva, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel location very nice
jorge, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

First time @ the sheraton santos
Without a shadow of doubt the best hotel ive stayed in @ Santos Good size room , great wifi , good breakfast Virtually next door to the best shopping mall in Santos & Carrefour supermarkets All the staff spoke English which is a bonus for brasil 10 minute walk to the nearest beach Very quiet of an evening Overall a perfect stay
Gary, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Clean and safe
Erik, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Benjamin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was friendly. The room was big and the city view was amazing. They served great food. The heated swimming pool was appreciated. All in all we had a great experience and we highly recommend this hotel
victor, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Dejan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Johnathan, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Adam, 2-night trip
Verified Expedia guest review

10/10 Exceptional

mauricio, 8-night trip
Verified Orbitz guest review

10/10 Exceptional

Safe
Mauricio, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Camas e travesseiros muito confortáveis, academia muito boa e otima localização. Os quartos possuem smoke detectors, o café da manhã tem diversas opções e funcionários super atenciosos e simpáticos.
Denise, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff spoke English well they were very helpful both and check in and on departure to obtain a taxi to the cruise terminal for us to leave
Dan, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Verified Expedia guest review

8/10 Very Good

Beautiful hotel and shopping mall was convenient but beach wasn’t too nice
Debra, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and spoke English. Raul at the front desk especially. Also, the restaurant in the Hotel is excellent. The Cod was delicious. I would not hesitate to return to the Sheraton and the restaurant.
eugene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

HUA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Marian Joy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Eduardo A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
Juliano, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great top notch full service hotel with a great indoor heated pool, perfect for families. My only complaint is that I paid full price for a deluxe room with a king bed. However, the loaded refrigerator was broken. Therefore, all we had were warm beverages. I would expect that I hotel at this level would verify that everything is working BEFORE renting the room. We reported the problem and no type of refund was offered and no one was available to fix the problem until at least the following day. However, we were already gone by then.
Eric, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

My second time staying there and have always had a good experience. The only negative I can think of is the steep price for parking there. Breakfast is probably the best I’ve ever seen at a hotel
Stephen, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Juan, 1-night trip
Verified Expedia guest review