When visiting Butuan, The Red Palm Suites and Restaurant is a great choice to consider.
Languages
English
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in time starts at 1 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 5 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 5:30 AM–10 AM
Restaurant
Room service (limited hours)
Working away
Conference space
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
Shopping mall on site
Banquet hall
Accessibility
Wheelchair accessible
Hand-held showerheads
Height-adjustable showerhead
Doorbell and phone notification
Phone accessibility kit
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Turndown service
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Food and drink
Free bottled water
In-room dining only
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, dinner, and light fare.
Fees & policies
Refundable deposits
Cash deposit: PHP 500.0 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 160 to 210 per person
Airport shuttle service is offered for an extra charge of PHP 500.00 per person (roundtrip)
Children & extra beds
Rollaway beds are available for PHP 650.0 per night
Policies
This property does not have elevators.
This property accepts credit cards.
Cashless transactions are available.
Also known as
Red Palm Suites Hotel Butuan
Red Palm Suites Hotel
Red Palm Suites Butuan
Red Palm Suites
The Red Palm Suites Restaurant
The Red Palm Suites and Restaurant Hotel
The Red Palm Suites and Restaurant Butuan
The Red Palm Suites and Restaurant Hotel Butuan
Frequently asked questions
Does The Red Palm Suites and Restaurant offer free cancellation for a full refund?
Yes, The Red Palm Suites and Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Red Palm Suites and Restaurant?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Red Palm Suites and Restaurant?
Yes, there's free self parking.
Is airport shuttle service offered by The Red Palm Suites and Restaurant?
Yes, an airport shuttle is available. The charge is PHP 500.00 per person roundtrip.
What are the check-in and check-out times at The Red Palm Suites and Restaurant?
You can check in starting at 1 PM. Check-out time is noon.
What is there to do at The Red Palm Suites and Restaurant and nearby?
Recommended spots to visit include Gaisano Mall (10-min walk) and SM City Butuan (12-min walk), along with Robinsons Place Butuan (1.1 mi) and St Joseph Cathedral (1.1 mi).
Are there restaurants at or near The Red Palm Suites and Restaurant?
Yes, there's an onsite restaurant that offers Filipino cuisine.
What's the area around The Red Palm Suites and Restaurant like?
The Red Palm Suites and Restaurant is a short 10-minute walk from Gaisano Mall and 12 minutes' walk from SM City Butuan.
The Red Palm Suites and Restaurant Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 6, 2023
Emma
Emma, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2023
Good value. Very clean. Decent breakfast included.
garry
garry, 3-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 14, 2023
This is more like a motel than a hotel..limited amenities, noisy air conditioner, staff not welcoming!
Ardelia
Ardelia, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 3, 2022
Room was clean. Hot water for shower did not work properly. Staff wanted us to pay more for a junior suite because did not have a queen room that we booked. Internet was only in lobby area.
Larry
Verified Expedia guest review
10/10 Exceptional
Apr 17, 2022
Mike
Mike, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 15, 2022
Dennis
Dennis, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 28, 2021
ok
wifi not working properly. if you need wifi best to find other hotel. if not stay here is ok.
mark
mark, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 3, 2020
Very pleasant overall, would come back
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 5, 2020
The red palm suites lives up to its reputation for its amenities and affordability friendliness of staff and overall professional approach to making your stay memorable..
Skipperkay
Skipperkay, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 25, 2019
hidden delight
we have stayed there many times always happy great food and close to everything in the city
John
John, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2019
kevin
kevin, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2019
Great location & great staff
Theresa
Theresa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2019
Happy experience!
Nothing but good things to say about this hotel, very pleasant experience! Only problem is that only some rooms have wifi.
Craig
Craig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 22, 2019
Verified traveler
3-night trip
Verified Expedia guest review
6/10 Good
May 19, 2019
Mislead
When we booked with booking .com it said the room was single good for 2 persons which was misleading. 1 towel .1 water .when we went for bkfast .they said we were only allowed 1 which I had to go without. But in booking . Com it said bkfast for 2 .which again was misleading ..needs to change the stay as single room for 1 not 2
Jason
Jason, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
May 5, 2019
Joe
Joe, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 23, 2018
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 21, 2018
nice hotel....recommended...clean and accessible...
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2018
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2018
Good comfortable clean
Had a nice stay here. Loved the pasta dishes, room was decorated nicely clean, very comfortable and shower was great! Staff and manager are great!
brian
brian, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Aug 22, 2018
great place to stay in Butuan
Clean, friendly hotel, near the mall, accommodating staff
Khristine
Khristine, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 21, 2018
Good Stay.
Hotel is fine but public transport is not easy to get.