Hotelcoz All Inclusive

3.5 star property
Escape to a tropical paradise where warm sand meets crystal-clear waters. Enjoy international cuisine by day then relax in your free cabana as sunset approaches.

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Photo gallery for Hotelcoz All Inclusive

Indoor pool, 4 outdoor pools
Deluxe Panoramic , Ocean View | In-room safe, individually decorated, individually furnished, desk
Exterior detail
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Hotelcoz All Inclusive offers an unforgettable beach vacation with a swim-up bar, poolside bar, and white sand beach. Guests rave about the stunning location and helpful staff while enjoying international cuisine at one of two on-site restaurants or relaxing in free beach cabanas. With multiple pools, fitness classes at the gym, and activities like boat tours or scuba diving.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Connecting rooms available
  • Spa
  • Bar
  • Pool

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Free use of bicycles
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 5 of 5 rooms

Balcony Athletic Ocean View Guarantee

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Sky Top

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Sky Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Ocean View Guarantee

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Garden View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600

What's nearby

  • Playa San Juan - 16 min walk
  • Cozumel Maritime Terminal - 6 min drive
  • Punta Langosta Pier - 7 min drive
  • San Miguel Church - 8 min drive
  • Dolphinaris - 8 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive
  • Airport drop-off service

Restaurants

  • ‪Islands Beach Club - ‬12 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬1 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Hotelcoz All Inclusive

At Hotelcoz All Inclusive, you can spend time at the beach enjoying free cabanas, beach massages, and volleyball, plus you'll be within a 10-minute drive of Punta Langosta Pier. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. El Cocal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive resort include 4 bars/lounges, a free kid's club, and a beach bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 251 units
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport drop off from 8:00 AM to 4:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Grocery/convenience store
  • Toys
  • Pool gate

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Parasailing
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Pool table
  • Foosball
  • Table tennis

Working away

  • 4 meeting rooms
  • Computer station
  • Conference space (5381 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1979
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 4 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is open daily.

Dining

El Cocal - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Veranda - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Bar - Onsite bar. Open daily.
Swim up Bar - Onsite bar. Open daily.
Snack Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per person
  • Early check-in can be arranged for an extra charge of USD 60 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 10 costs USD 30

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

HotelCoz Top Hotel Cozumel
HotelCoz Top Hotel
HotelCoz Top Cozumel
HotelCoz Top Resort Cozumel
HotelCoz Top Resort
Hotelcoz All Inclusive Resort
Hotelcoz All Inclusive Cozumel
Hotelcoz All Inclusive Resort Cozumel

Frequently asked questions

Does Hotelcoz All Inclusive offer free cancellation for a full refund?

Yes, Hotelcoz All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotelcoz All Inclusive?

Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Hotelcoz All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Hotelcoz All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Hotelcoz All Inclusive?

Yes, a shuttle from the hotel to the airport is available from 8:00 AM to 4:00 PM on request. The charge is USD 40 per person.

What are the check-in and check-out times at Hotelcoz All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of USD 60 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in is available.

What is there to do at Hotelcoz All Inclusive and nearby?

Have fun with onsite activities like kayaking, parasailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 4 outdoor swimming pools. Hotelcoz All Inclusive also has 4 bars, an indoor pool, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Hotelcoz All Inclusive?

Yes, there are 2 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.

Does Hotelcoz All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hotelcoz All Inclusive like?

Hotelcoz All Inclusive is in Zona Hotelera Norte, a short 16-minute walk from Playa San Juan.

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Hotelcoz All Inclusive Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

First time dtaying there. Staff was very friendly. Will stay again.
Evelyn Genevieve, 6-night trip

10/10 Exceptional

Perfect beach and food.Gluten allergy-bring own
Excellent food, excellent snorkeling!!! great service. My sister and I both have celiac disease and gluten. Nice to have long or gluten-free dessert brought to us since we could not eat any bread pasta, pizza pastry, or cake. Corn tortillas are not available at breakfast. Why? For persons with gluten allergy.; it would be nice to have corn tortilla with our eggs, since we cannot eat any other form of bread. Are corn tortillas, a rare commodity?
Steven, 11-night trip

8/10 Very good

loved that the pools stayed open late. great beach area and great snorkeling. quiet family place.
laurelee Marie, 9-night trip

10/10 Exceptional

Loved the beach area. It is the best one and you can see fishes in the water.
Melissa Aguilera, 6-night trip

8/10 Very good

Great beach for snoring!
Marrisa, 9-night trip

10/10 Exceptional

Love the ocean and fish
Kevin, 3-night trip

2/10 Poor

Entire room is smell of mold. Coz they using old old mattress! I canceled them and make another reservation!!
yoshifusa, 1-night trip

8/10 Very good

We have stayed here many times it’s our go to for all inclusive when we’re not renting a house
Daniel, 3-night trip

8/10 Very good

Love the location
Roberto, 3-night trip

8/10 Very good

Staff was friendly and beach was decent
Faron Coty, 8-night trip

10/10 Exceptional

While this is an older hotel, the staff were amazing! We had a fantastic stay. We loved that it was quiet and the pool area was never overfull. The beach, while small, is great for snorkeling. We were able to snorkel right there in front of the hotel. The buffet is just okay, but there are great options on the menu. The beef tacos were delicious! We plan to return next year.
Kerri L, 7-night trip

8/10 Very good

We had a wonderful stay. It's not a 5 star resort and we knew that when we booked it. The food was ok and there were a few issues with the water flow in the sink and shower in our room, but we made it work. The mini golf was pretty much unusable as it was flooded. But the A/C worked good in our room and the friendliness of the staff made up for any small issues we encountered. The beach and snorkeling was amazing. It was a nice quiet stay without a party crowd and always plenty of beach chairs. We would definitely stay here again.
Carrie, 7-night trip

8/10 Very good

Nice quiet getaway beautiful beach service was great food ok wish there would have been entertainment at night but all around nice place

8/10 Very good

Very nice and helpful staff
Melody, 7-night trip

6/10 Good

Location was excellent, potential for 4 stars is there, there is a lot of deferred maintenance and upgrades are drastically needed. Food was good, pools and beaches were clean and well maintained.
Anthony N, 5-night trip

8/10 Very good

The staff was amazing it was great for a laidback vacation.

10/10 Exceptional

Everything was excellent
Rafael, 6-night trip

8/10 Very good

We enjoyed our stay. Loved all the different pool options. Mini golf was fun as were the daily snorkel tours. We also enjoyed the daily activities they had offered. Overall happy. Would stay again.
Jennifer, 6-night trip

8/10 Very good

We really enjoyed the catamaran and jeep tour with Kevin that we paid extra for. I would recommend going to the tour desk and setting up excursions. Bring extra cash for the services. Great place if you want a quiet island experience. I would fly in directly to Cozumel instead of Cancun next time I go.
Filmon, 6-night trip

6/10 Good

The food wasn't very good. The pool was dirty.
Timothy George, 6-night trip

8/10 Very good

Older property but clean and staff overall were very helpful! The beach is beautiful and great for snorkeling on property or adjacent to property. Food options were plentiful.
Amy, 6-night trip

10/10 Exceptional

Staff is always cleaning and most of them are smiling.
Sylvie, 6-night trip

10/10 Exceptional

Right on the beach with the clear blue water.Beautiful pool and grounds. Staff is very friendly and helpful.
Pamela, 7-night trip

6/10 Good

Santiago, Elmer and David great service.
Stephen Richard, 7-night trip

8/10 Very good

Property was decent. Did not like the accessibility for birds to interfere with meals (one dropped turds on the table while eating dinner). Also, the outdoor dining was mosquito heavy and uncomfortable. The staff was great and the facilities were clean and comfortable.
Arthor, 4-night trip