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Hotel Plaza Carrillo's

3.0 star property
Hotel with outdoor pool, near Las Palapas Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Carrillo's

Outdoor pool
Street view
International cuisine
Lobby
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Bathtub or shower
  • In-room climate control (air conditioning)
The price is NT$1,459
NT$1,888 total
includes taxes & fees
Jan 4 - Jan 5, 2025

Room options

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
TV
Down duvet
Private bathroom
Cable channels
Wardrobe or closet
Desk
In-room safe
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Hotel Parador Cancun

Pool
Free parking
Free WiFi
Air conditioning
7.2 out of 10, Good, (798)
The price is NT$1,018
NT$1,409 total
includes taxes & fees
Jan 6 - Jan 7, 2025
Hotel Parador Cancun
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About the neighborhood

Map
Claveles No. 33 y 35, Supermanzana 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 9 min walk
  • Plaza 28 - 13 min walk
  • Plaza Las Americas - 20 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Cancun Mall - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬3 min walk
  • ‪Black Café - ‬2 min walk
  • ‪Taqueria el Poblano - ‬3 min walk
  • ‪Onesto Café - ‬2 min walk
  • ‪11:11 Club - ‬1 min walk

About this property

Hotel Plaza Carrillo's

At Hotel Plaza Carrillo's, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests looking for a bite to eat can check out Carrillos, which serves international cuisine. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 43 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 33 ft
    • Street parking available
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Reception hall

Accessibility

  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Carrillos - This restaurant specializes in international cuisine.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's
Plaza Carrillo's Cancun
Plaza Carrillo's
Hotel Plaza Carrillo's Hotel
Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's Hotel Cancun

Frequently asked questions

Does Hotel Plaza Carrillo's offer free cancellation for a full refund?
Yes, Hotel Plaza Carrillo's does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Plaza Carrillo's?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
Are pets allowed at Hotel Plaza Carrillo's?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Plaza Carrillo's?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Plaza Carrillo's?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Plaza Carrillo's?
No, this hotel doesn't have a casino, but PlayCity Casino (4-min walk) and Royal Yak Casino and Sports Book (2-min drive) are both nearby.
What is there to do at Hotel Plaza Carrillo's and nearby?
Hotel Plaza Carrillo's has an outdoor pool and a garden.
Are there restaurants at or near Hotel Plaza Carrillo's?
Yes, Carrillos offers international cuisine.
What's the area around Hotel Plaza Carrillo's like?
Hotel Plaza Carrillo's is a short 20-minute walk from Plaza Las Americas and 13 minutes' walk from Plaza 28.

Hotel Plaza Carrillo's Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Once. Never again
The hotel is nice old style. But beds are hard. Pillows need replacing. The in room safe perm locked so you use reception safe box. Did not. The disco starts 10 at night and noisy air conditioning did not frown it out. Came saw will not use again
Robert, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Miriam Isabel, 3-night trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY HERE!!! Very old. Next to bar which played OUTSIDE LOUD music until 4:00am 5 nights of the week. Couldn't sleep at all. Should be out of business unless the bar closes. Old beds, fixtures, windows, .... No restaurant. TERRIBLE HOTEL. Left after 1 night!!! Rate 0 out of 10
Verified Travelocity guest review

6/10 Good

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ice, 2-night trip
Verified Expedia guest review

2/10 Poor

Justin, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great place to stay downtown
Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dulcinea, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

stephen, 12-night trip
Verified Hotels.com guest review

8/10 Very Good

HANNAH, 1-night trip
Verified Hotels.com guest review

6/10 Good

Despite the disco, a great little hotel
I almost cancelled before I checked in when I saw the disco, six nights a week, next door. However, the friendly receptionist Sabina gave me a room furthest away and I never heard it my two nights. The trade-off was a loud humming noise outside my room from what I guess was a water pump or heating. All that said, it is a nice little hotel. Friendly staff, water refill, big room, super clean and good wifi.
S, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just what we were looking for!
Clean and great service!
Adam, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good location, bus r1
Cool place , good location, one block away to evening food court ,plaza ?? Need touch up ceiling water marks
phu tuong, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nicholas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Carmen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stay here!
Fantastic Hotel thats located perfectly in the middle of downtown Cancun. Great vibe, nice pool, fantastic staff.. Highly recommend for singles, couples, families..
Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

A little high in price for what you get
Ilse, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad and poor service. No english. Stay away
Michael, 7-night trip
Verified Travelocity guest review

10/10 Exceptional

Everything was smooth, they even helped us with parking. Rooms are nice and tidy and Internet works.... Its got everything that a budget travel could ask for :)
ASHISH, 1-night romance trip
Verified Expedia guest review

2/10 Poor

have a bedbugs
Martha, 6-night family trip
Verified Expedia guest review

2/10 Poor

The front desk people are so rude and arguing to change a clean towel, el hombre llamado Rene de la administration es muy grosero y no me quiso dar una toalla limpia y eso que era mi ultimo día de mi estancia
Martha raso, 5-night trip
Verified Expedia guest review

8/10 Very Good

Alejandra, 2-night trip
Verified Hotels.com guest review

6/10 Good

Connie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me gusta
Me fue bien, no es la primera vez que me hospedo en este hotel. Es muy céntrico y tiene lo necesario
Leslie Joveth, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

El tv estaba en malas condiciones los aires condicionados también estaban malo el personal sin saber qué hacer y diciendo que se les sale de la manos el amenitis es solo un jabón muy caro y muy pobre de verdadera atención al cliente
12-night trip
Verified Expedia guest review