Azura Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park and Gran Cenote. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby scuba diving and snorkeling. Apartments feature bonuses like kitchens and sofa beds, along with iPod docks and flat-screen TVs.
Languages
English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Property amenities
Beach
Beach towels
Pool/Spa
Sun loungers
Massages
Spa services
Internet
Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
24-hour roundtrip airport shuttle (surcharge)
Family friendly
Free crib/infant bed
Children's pool
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Cookware/dishes/utensils
Coffee/tea maker
Dining
Manager's reception (free)
Bedrooms
Premium bedding
Queen sofa bed
Bathrooms
Shower
Bathrobes
Towels provided
Designer toiletries
Hair dryer
Living spaces
Living room
Dining room
Entertainment
Flat-screen TV
iPod docking station
MP3 docking station
Outdoor areas
Rooftop terrace
Charcoal grill
Climate control
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Upper floors accessible by stairs only
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Luggage storage
Safe at front desk
Laptop-compatible safe
Free bottled water
Convenience store
Wedding services
Location highlights
In the shopping district
In a rural location
Things to do
Yoga classes on site
Boat tours nearby
Scooter/moped rentals nearby
Bicycle rentals nearby
Scuba diving nearby
Windsurfing nearby
Ecotours nearby
Snorkeling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Security system
General
6 rooms
3 floors
1 building
Built in 2014
Individually decorated
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
Deposit: USD 200.00 per stay
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Azura Tulum Aparthotel
Azura Tulum Tulum
Azura Tulum
Azura Tulum Aparthotel
Azura Tulum Aparthotel Tulum
Frequently asked questions
Is there a pool at Azura Tulum?
Yes, there's a children's pool.
Are pets allowed at Azura Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Azura Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Azura Tulum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Azura Tulum?
Check-in start time: 3 PM; Check-in end time: 7 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Azura Tulum and nearby?
Have fun with nearby activities like cycling, boat tours, and scuba diving. Additional recreation onsite includes yoga. Azura Tulum also has spa services.
Does Azura Tulum have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
What's the area around Azura Tulum like?
Azura Tulum is in Tulum City Center, a short 10-minute walk from Dos Aguas Park.
Azura Tulum Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
Feb 15, 2023
We are repeat visitors and always have a great experience! The rooftop is lovely for relaxing and they will go out of their way to meet your needs!
allison
allison, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 24, 2021
Great
Great place. The only thing is sometimes during late hours there is no front desk, but you will have a key to enter. The location is pretty good. Hot water, no problems with toilet.
Jason
Jason, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 12, 2020
Rooftop deck was beautiful. Great view of the town.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
May 20, 2019
5 star service
Smooth check in. They let us access the room before 3pm. Friendly staff, helpful and professional.
The place was immaculate and bright.
Did not manage to get the TV to work
Fairouz
Fairouz, 5-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2019
Excellent customer service provided by the hotel staff. Super helpful as well. The amenities are great, you have everything you need at your disposal. Absolute great experience! Would recommend 10/10
Verified traveler
5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 4, 2018
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Oct 29, 2018
Great space in a great location.
A refreshing and nicely styled place to stay in Tulum. The rooftop is a great space to lounge around and enjoy the sunset. Overall a good location easily walkable to everything. The complimentary breakfast basket is a great touch, and the staff were all easy going and helpful.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2018
Great location in downtown Tulum, walking distance to most of the dive shops and a quick shuttle to the beach. Terrific service and staff, highly recommend.
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 6, 2018
Perfect!
The suite was very large with two master bedrooms. It is very recent, everything is modern and in good condition. The service is very personalized and friendly. The location is perfect, Just one block away from all shpos and restaurants. I highly recommend the hotel. We had a very pleasant stay.
Joane
Verified Hotels.com guest review
8/10 Very Good
Jan 4, 2018
Sabine was an amazing member of the staff with nothing too much trouble and we were sorry that we left very early and not able to say goodbye to her and to thank her more for all her help. Sabine THANK YOU!!!
Verified traveler
7-night business trip
Verified Ebookers guest review
8/10 Very Good
Dec 28, 2017
Verified traveler
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 26, 2017
Best hotel in Tulum town by far!!!
Amazingly comfortable, quiet and well equipped boutique hotel in central Tulum
town. Walking distance to everything in town and a short ride to the beaches, ruins and many cenotes. The rooms feature everything you will need to comfortably enjoy your stay and the rooftop sitting pools are the perfect place to cool down and enjoy a drink after a hot day. Definitely recommend!
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2017
Lovely stay two blocks from Tulum center!
Loved loved loved this hotel. I actually booked last minute after having some trouble with my other accommodation (it did not have a/c) and was pleasantly surprised with how accommodating the ladies at the front desk were for me! I was very impressed with the room itself. Clean, comfortable bed, hot water, fully equipped kitchen, good wifi and cute little rooftop! I didn't use the tv at all since I was out and about but they did have Netflix available. It was so nice to come back to this cute hotel and spacious cool room after a long day in the sun. Also there are so many yummy restaurants nearby and I felt very safe as a female traveling solo! I highly recommend it and will be back:)
Asha
Verified Orbitz guest review
10/10 Exceptional
Mar 13, 2017
Nice and highly recommend
The room is so nice, the best place of this trip, even better than Marriot. It is clean and felt like home, quiet, easy access. They provide clean water for both drinking and teeth-brushing, snacks, coffee, fresh flower, and all the stuffs you need in the kitchen, and the lovely customized tips for guests. We should stay here for at least one week! The wifi is fast speed and the rooms are bright. People there are very nice and helpful. We did not add photos, but the photo in the website is true and as beautiful as the real ones.
HONG
Verified Hotels.com guest review
10/10 Exceptional
Mar 2, 2017
New hotel; a short walk to downtown
Everything is bright and clean. Staff very friendly and helpful in planning activities, calling taxis and making restaurant reservations. We had a full kitchen, living room and bedroom. Nice shower. Complimentary Coronas in the refrigerator after a long day of traveling brightwas a very nice touch! There is some local street noise-- vendors hawking their goods via bicycle and honking a little horn to get people to come out of their homes. Gentrification is in process. Across the street from this boutique hotel are cinder block houses with tin roofs. The neighborhood felt very safe, as long as you have some street smarts and stay on the main roads, there are always people about.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Jan 29, 2017
Safe and comfortable, especially for solo female
Absolutely loved my stay at this hotel. As a female solo traveler, who speaks minimal Spanish, and who visited Tulum for the first time, I found the location convenient, the property incredibly secure and comfortable, and the staff amazingly warm and helpful. They were great in helping me arrange transportation and activities, and even helped translate with a couple of cab drivers. Overall a fantastic experience!
Christina
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2016
The hotel is excellent. Everything is new, the kitchen is fully equipped, you feel right at home. The staff is very friendly and welcome you with a goodie bag and explain the neighborhood. The AC works great, the TV has free netflix, there's free wi-fi. The rooftop is nice, you can't swim in the pools, but they are nice. The location is great, I walked to the restaurants and bars at night. The beach is about 15 minutes away by car, you can also rent a bike to get there. Great experience at this hotel. Fully recommend.
Monzerrat
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2016
Comfortable clean apparment.
Was a beautiful appartment. Staff were extremely friendly an helpful.
Peter
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2016
The staff provide perfect information and help.
Coloting moderm and beautiful apartment. Friendly staff close to everiyhing.
Roxana
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2016
Modern, clean, new, kitchenettes, great staff!
This hotel is in town near everything. Rent bikes, or scooters to get to the Cenotes and the beaches. Visit Del Asadero restaurant around the corner for amazing Mexican food with big portions at great prices!
Valerie
Verified Hotels.com guest review
10/10 Exceptional
Jun 1, 2016
Wonderful stay, would visit again
Had a wonderful stay at Azura, the apartments are modern, clean and comfortable with extra touches like complimentary wifi, netflix, snacks and drinks to make anyone feel at home. The rooftop terrace with paddling pools was also a nice area to relax in, although the 'pools' could do with being a little deeper to actually be able to sit in. The area was convenient with several decent cafes/restaurants nearby and was close to downtown Tulum. Would definitely stay here again!
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2016
Most high end hotel in town of Tulum 2015
Clean new boutique hotel with 2 rooftop sitting pools and BBQ area on the rooftop. Room came with kitchen. Reception only available during work hours.
agata
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2015
Beautiful homely hotel
I enjoyed staying at Azura Boutique, the staff were friendly, the rooms clean and comfortable with great kitchen amenities. Good walking location to town.
Ellie
Verified Wotif guest review
10/10 Exceptional
Nov 5, 2015
Best Place to stay in Tulum
The staff at Azura Tulum was amazing especially Paulina made your stay truly remarkable.