The front-desk stuff was super friendly and the price was fair for what they offered. The only downside is the people you will be rooming with, which is a hit-or-miss. My stay and my fellow hostel mates were very nice people overall, except for one rude guest that would disturb the tranquility in the room. The hostel is clean, very close to Termini Station, about a five-minute walk, and one of the cheapest in the area. It is a hostel so do not expect more than a bed and some sheets. For me it was not a problem, since I prefer to bring my own toiletries and towels when I travel.