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Hotel Hacienda Bacalar

2.5 star property
Bacalar hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Bacalar

Lobby sitting area
Lobby sitting area
Outdoor pool
Exterior
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Refrigerator in a common area
  • Water dispenser
  • Picnic area
Feel at home
  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden
  • Terrace
The price is NT$1,053
NT$1,353 total
includes taxes & fees
Jan 7 - Jan 8, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Habitación Sencilla

1 bedroom, free WiFi, bed sheets

Habitación Sencilla

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación King

Habitación King | 1 bedroom, free WiFi, bed sheets

Habitación King

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | 1 bedroom, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • 25 sq m
  • Sleeps 6
  • 3 Double Beds

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The price is NT$1,362
NT$1,726 total
includes taxes & fees
Dec 19 - Dec 20
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About the neighborhood

Map
Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, QROO, 77930

What's nearby

  • Municipal Spa of Bacalar - 9 min walk - 0.8 km
  • Fort of San Felipe - 13 min walk - 1.2 km
  • Laguna Bacalar Ecological Park - 3 min drive - 1.8 km
  • Cenote Cocalitos - 5 min drive - 4.7 km
  • Cenote Azul - 5 min drive - 4.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
  • Corozal (CZH) - 50 min drive

Restaurants

  • ‪La Bendición Dios - ‬8 min walk
  • ‪Albahaca - ‬7 min walk
  • ‪Restaurant el Barril de Bacalar - ‬10 min walk
  • ‪Cafe Tito - ‬12 min walk
  • ‪Ajal - ‬10 min walk

About this property

Hotel Hacienda Bacalar

Hotel Hacienda Bacalar puts you just a 5-minute drive from Lake Bacalar. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Barbecue grills
  • Shared refrigerator
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 2008
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 70 to 150 for adults, and MXN 60 to 120 for children

Policies

There is limited hot water on site.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Hacienda Bacalar
Hacienda Bacalar
Hotel Hacienda Bacalar Hotel
Hotel Hacienda Bacalar Bacalar
Hotel Hacienda Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Hacienda Bacalar offer free cancellation for a full refund?
Yes, Hotel Hacienda Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hacienda Bacalar?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Hacienda Bacalar?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Hacienda Bacalar?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Hacienda Bacalar?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Hacienda Bacalar and nearby?
Hotel Hacienda Bacalar has an outdoor pool and a picnic area, as well as a garden.
What's the area around Hotel Hacienda Bacalar like?
Hotel Hacienda Bacalar is a short 9-minute walk from Municipal Spa of Bacalar and 15 minutes' walk from Canal de los Piratas.

Hotel Hacienda Bacalar Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Jessica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee
paul, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Christopher, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

The place is nice and clean! There is very nice people in the hotel that would love to help you in everything you like 🙏
Dolev, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Friendly staff. Big room. Good shower. Complimentary drinking water available.
Pamela, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Don't let the pool fool
Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool
Daniel, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Worth the price, few blocks away from the main square, nevertheless the town is super walkable
Eddie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice quiet clean hotel with a lovely pool. Easy walk to the Lagoon and restaurants and you start your day with a cooked to order hot breakfast.
Margaret, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

No hot water. The shower was not good. But the housekeeper was excellent
4-night family trip
Verified Expedia guest review

8/10 Very Good

Eduardo, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good location , staff was always friendly and available.
4-night family trip
Verified Orbitz guest review

8/10 Very Good

Hotel only had about 30 rooms, so was nice not to be in a large hotel. All staff very nice. Rooms were large. Rooms could have used another end table or some kind of dresser if staying longer, as nowhere to really unpack your stuff.
3-night romance trip
Verified Expedia guest review

2/10 Poor

No water pressure, staff was rude and dismissive, everything the hotel offers is very limited. Awful experience
6-night family trip
Verified Orbitz guest review

6/10 Good

Great front desk attendance. Not properly cleaned before check in, hair in shower and floor. Needs a deep clean. Very loud, everything echoes from other rooms and hard to sleep. WiFi was very bad for long periods all over the property. It’s a budget place (but still not cheap) but there is no excuse for lack of basic cleanliness and being kept awake late because of loud people on and around the property.
Juice, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely INCREDIBLE location. Everything else was just splendid. Great hotel for the price. I would recommend it highly.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Oscar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great, safe, clean hotel! Breakfast was eggs & beans or fruit with juice or coffee. AC worked great, hot water and WiFi not so much. The lobby area has WiFi. Close enough to walk everywhere. My only suggestion would be to have drinking water offered in the lobby to refill water bottles. I didn’t like having to buy bottled water from the store, I rather pay the hotel more and reduce the plastic consumption by refilling my reusable bottle.
Amber, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The check in was not great
The check in experience was really bad. The receptionist was rude. Started talking to other customers on the middle of check in and when I pointed that out said that he is not willing to lose any business because of this check in ... Breakfast is very basic either eggs with beens or fruit, not both. The instant coffee was not good and weak 😔
Olena, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

6/10 Good

Room could have been cleaner, but you get what you pay for
1-night romance trip
Verified Expedia guest review

8/10 Very Good

Decent for the affordability and delicious complimentary breakfast. Conveniently close to the lagoon.
1-night romance trip
Verified Expedia guest review

4/10 Fair

Very bad hot water system, no hot water......... .................... ............................
1-night family trip
Verified Travelocity guest review

10/10 Exceptional

A great value, and comfortable.
Nice pool. E-Z check in. Very secure, 24hr gate watched. Breakfast included, fruit or eggs. Walkable to town.
Carla, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

We had a lovely stay. The premises was spotless. The staff was super accommodating and friendly. The wonderful breakfast and pool was a real bonus. I would highly recommend and hope to return myself.
kim, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Great option at Bacalar
Very good option at Bacalar, rooms are clean; the hotel is 5-6 blocks from the main street but is convenient.
Carlos, 1-night family trip
Verified Hotels.com guest review