When you stay at Hyatt Place Merida/Via Montejo, you'll be in a fantastic location, just a 5-minute walk from U.S. Consulate General Mérida and The Harbor Lifestyle Mall. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Also, Paseo de Montejo and Plaza Galerias Mall are just a 5-minute drive away.
Calle 60 Av Prolongacion Paseo de Montejo no 1, Colonia Via Montejo, Mérida, YUC, 97180
What's nearby
The Harbor Lifestyle Mall - 2 min walk - 0.2 km
U.S. Consulate General Mérida - 2 min walk - 0.2 km
Plaza Galerias Mall - 10 min walk - 0.9 km
Yucatán Siglo XXI Convention Center - 19 min walk - 1.7 km
Paseo de Montejo - 4 min drive - 2.2 km
Getting around
Mérida International Airport (MID) - 29 min drive
Teya-Merida Station - 28 min drive
Restaurants
Chili's Grill & Bar - 12 min walk
Texas Roadhouse - 6 min walk
Starbucks - 3 min walk
McDonald's - 15 min walk
Popeyes Louisiana Chicken - 2 min drive
About this property
Hyatt Place Merida/Via Montejo
When you stay at Hyatt Place Merida/Via Montejo, you'll be in a fantastic location, just a 5-minute walk from U.S. Consulate General Mérida and The Harbor Lifestyle Mall. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Also, Paseo de Montejo and Plaza Galerias Mall are just a 5-minute drive away.
At a glance
DONE
Hotel size
142 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Restaurant
Coffee shop
Working away
Meeting rooms
Services
24-hour front desk
Facilities
24-hour fitness center
An outdoor pool
Accessibility
Elevator
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Bathtub or shower
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night
Policies
Frequently asked questions
Is there a pool at Hyatt Place Merida/Via Montejo?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Place Merida/Via Montejo?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hyatt Place Merida/Via Montejo?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Merida/Via Montejo?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hyatt Place Merida/Via Montejo?
No, this hotel doesn't have a casino, but Juega Juega Casino (2-min drive) and Diamonds Casino (6-min drive) are both nearby.
What is there to do at Hyatt Place Merida/Via Montejo and nearby?
Hyatt Place Merida/Via Montejo has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Place Merida/Via Montejo?
Yes, there's an onsite restaurant.
What's the area around Hyatt Place Merida/Via Montejo like?
Hyatt Place Merida/Via Montejo is a short 5-minute walk from U.S. Consulate General Mérida and 3 minutes' walk from The Harbor Lifestyle Mall.
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Reviews
Hyatt Place Merida/Via Montejo Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Amenities
9.6
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast offered a variety of fresh fruits and was highly recommended. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Jan 28, 2026
Great location
Adriana
Adriana, 3-night trip
Verified
10/10 Exceptional
Mar 23, 2026
Very clean room an awesome staff
Rick
Rick, 5-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Loved the pool and the friendly staff.
Norma Eugenia
Norma Eugenia, 4-night trip
Verified
10/10 Exceptional
Jan 12, 2026
The room was immaculate clean. Very comfortable room for my family of five.
Lupe
Lupe, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Staff at front desk were great! Very flexible and understanding, super willing to help. Especially Fernando and Karla were incredible hosts.
Diego
Diego, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
The rooms were always clean but what made extra special our stay was the súper friendly staff, especially Lucila. She smiled always and did everything we needed, acted as concierge, bussed tables, recommended restaurants and places to visited, day and night. Every other staff member was the same. Even security helped with our Uber
Maria de los Angeles Gonzalez
Maria de los Angeles Gonzalez, 9-night trip
Verified
8/10 Very good
Feb 6, 2026
Clean rooms, basic breakfast but decent.
Juanita
Juanita, 2-night trip
Verified
10/10 Exceptional
Apr 15, 2026
Todo excelente
Romana
Romana, 3-night trip
Verified
10/10 Exceptional
Mar 27, 2026
Good breakfast, fresh fruit
Charbel
Charbel, 1-night trip
Verified
10/10 Exceptional
May 11, 2026
Excelente servicio al cliente
diego
diego, 1-night trip
Verified
10/10 Exceptional
May 1, 2026
Clean rooms, and very good breakfast.
Highly recommend 👍👌
Dorita
Dorita, 3-night trip
Verified
10/10 Exceptional
Apr 24, 2026
Habitación muy cómoda, el personal muy atento, alberca rica, el parque para la familia fue bonito. Excelente hotel.
Lisek
Lisek, 2-night trip
Verified
8/10 Very good
Apr 4, 2026
Le falta mejor sabor al desayuno y tal vez poner unos chilaquiles ya preparados.
SERGIO
SERGIO, 1-night trip
Verified
8/10 Very good
Apr 3, 2026
El desayuno americano fatal la comida horrible; y al personal le falta ser más amable
JUAN ANTONIO
JUAN ANTONIO, 5-night trip
Verified
8/10 Very good
Mar 25, 2026
La habitación en excelentes condiciones al igual que el resto del hotel, no hay servicio de restaurante ni room service después de las 22 horas y la oferta de alimentos que tienen para venta es muy limitada.
Patricia
Patricia, 3-night trip
Verified
2/10 Poor
Mar 21, 2026
Fue la peor experiencia de mi vida, llegue temprano a la 1:00 pm, me dijeron que hasta las 3:00 pm habria habitacion disponible, asi que para avanzar en el proceso pague la habitación, a las 3:00 me dijeron que esperara otra media hora, una hora despues me dijeron que todavia no. Empece a ver que personas que iban llegando les edtsban dando llaves para cuartos. Volvi a preguntar sobre mi habitacion, me dijeron que no tenian nada disponible aún. Les dije que si no tenian habitacion que me regresaran mi dinero y asi lo hicieron sin ninguna explicación ni disculpa, eso fue a las 6:00 pm. Tuve que buscar habitación en otro hotel.
Muy mala experiencia, no vuelvo al Hyatt.
Enrique
Enrique, 1-night trip
Verified
8/10 Very good
Mar 16, 2026
Todo esta muy bien , solo el parking pequeño
SERGIO
SERGIO, 2-night trip
Verified
4/10 Fair
Mar 13, 2026
Había muy mal olor en todo el hotel
Liliana
Liliana, 1-night trip
Verified
8/10 Very good
Mar 9, 2026
No se sé si es PET friendly y no use la alberca
Carlos
Carlos, 3-night trip
Verified
10/10 Exceptional
Mar 5, 2026
El personal muy amable
Mario Vinicio
Mario Vinicio, 2-night trip
Verified
10/10 Exceptional
Mar 4, 2026
Lugar espectacular
EDILBERTO
EDILBERTO, 2-night trip
Verified
6/10 Good
Mar 2, 2026
Como es un hotel recoen abierto en noviembre aun les falta petsonal para atender, habia cupo lleno y hubo problemas con el agua fria en la regadera, el salon de desayuno bufete es muy pequeño, aunado a esto habia congreso local con deaayuno incluido asi que empeoro el espacio y servicio.
Tiene buena hubicacion esta cerca de galerias, del centro si esta retirado.
Ojala mejore todos estos detalles
Flor
Flor, 6-night trip
Verified
10/10 Exceptional
Feb 24, 2026
No tienen cafetera en la habitación muy mal detalle pues lo ofrecen en las fotografías de publicidad
Eva Daniela
Eva Daniela, 2-night trip
Verified
8/10 Very good
Feb 20, 2026
Personal muy amable, limpieza al 100 en todo el hotel tanto amenidades como habitación, muy agusto, solo el desayuno puede mejorar, si no fuera por eso habría puesto excelente.
Monica
Monica, 4-night trip
Verified
10/10 Exceptional
Feb 19, 2026
Todo muy bien con el hotel y el personal muy amable