Located in Caceres Old Town, Atrio Restaurante Hotel offers an upscale retreat with a rooftop terrace, garden and dry cleaning services. Unwind at the outdoor pool or indulge in fine dining at the Michelin-starred Atrio restaurant. With free WiFi, babysitting services and helpful tour assistance available to all guests.
Take in the views from the rooftop terrace when you stay at San Mateo Hotel. Guests can indulge in massages, and Atrio, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.
At a glance
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Hotel size
25 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, up to 55 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Covered onsite valet parking (EUR 45 per day)
Free offsite parking within 1 mi
DONE
Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:30 AM–11 AM
Hosted evening meals daily for a surcharge (reservations required)
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired internet
Phone
Computer monitor
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Atrio - This fine-dining restaurant serves breakfast, lunch, and dinner. 2-star Michelin rating.
Awards and affiliations
The property is a member of Relais & Chateaux.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 45 for adults and EUR 45 for children
Airport shuttle service is offered for an extra charge of EUR 400 per vehicle (one-way, maximum occupancy 6)
Hosted evening meal costs EUR 295
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 108.9 per night
Airport shuttle service for children up to age 18 costs EUR 400 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 49.50 per pet, per day
Parking
Covered valet parking costs EUR 45 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Atrio Restaurante Hotel Caceres
Atrio Restaurante Hotel
Atrio Restaurante Caceres
Atrio Restaurante Hotel Hotel
Atrio Restaurante Hotel Caceres
Atrio Restaurante Hotel Hotel Caceres
Frequently asked questions
Does San Mateo Hotel offer free cancellation for a full refund?
Yes, San Mateo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at San Mateo Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at San Mateo Hotel?
Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 49.50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at San Mateo Hotel?
Yes. Valet parking costs EUR 45 per day.
Is airport shuttle service offered by San Mateo Hotel?
Yes, an airport shuttle is available. The charge is EUR 400 per vehicle one-way.
What are the check-in and check-out times at San Mateo Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at San Mateo Hotel and nearby?
San Mateo Hotel has an outdoor pool and a steam room, as well as spa services and a garden.
Are there restaurants at or near San Mateo Hotel?
Yes, there are 2 onsite restaurants.
What's the area around San Mateo Hotel like?
San Mateo Hotel is in Caceres Old Town, a short 1-minute walk from Casa del Aguila and 2 minutes' walk from Church of San Francisco Javier.
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Reviews
San Mateo Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excelente todo. Sobre todo la comida y la atención
Gloria
Gloria, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2017
Requinte dentro das muralhas de Caceres
Nossa experiencia foi fantastica. Desde a acomodação, staff e a gastronomia sensacional.
Nos sentimos muito a vontade, em um ambiente requintado, porem muito cordial.
Heloisa
Heloisa, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2016
A little bit of luxury
Loved the comfort and Michelin starred meal after 2 weeks of hiking across Spain. It was our splurge.
anita
Verified
10/10 Exceptional
Sep 23, 2015
Top class
Hospitalidad muy personal. Lujo muy cálido. Sin duda un destino a repetir.
Boris
Verified
10/10 Exceptional
Sep 15, 2015
Desconectar en un entorno histórico
Hotel elegante sin estridencias, tranquilo y cómodo, te invita a descansar. Piscina muy agradable y una terraza coqueta y magnifica para relajarse y tomar una copa
Verified traveler
Verified
10/10 Exceptional
May 10, 2015
Amabilidad, y profesionalidad
Magnifica experiencia, servicio profesional y pendiente de cualquier deseo de los clientes, trato amable y cercano. Instalaciones modernas y cuidadas
manolo
Verified
4/10 Fair
Jun 28, 2014
Lack of respect and understanding of customer
We went to atrio recommended by a friend of us, since we were on honey moon, we went for the last room, a junior suite. The very close surrounding of the hotel is medieval but the rest is of no interest. First, the junior suite is big but with no particular highlight, like a nice view or amenities offered like a bottle of water ! The price of 385 euros for this room is far too much with regards to the benefit and in consideration of being in caceres, since that level of price is similar to a capital city and not a small regional city. When complaining on the parking price. 33 euros a day with no alternative options and the breakfast supposed to be gastronomic 30 euros per person ! well, he disguised me and insulted me saying that all was written in the reservation. Definitely not a place you would want to spend your money in.
Verified traveler
Verified
10/10 Exceptional
Mar 4, 2014
Gran hotel, a nivel arquitectonico impresiona y un buenisimo restaurante.