Azen Lakeside Hotel & Travel

Property class: 3
Hotel with 10 restaurants, near West Lake

Choose dates to view prices

At Azen Lakeside Hotel & Travel, you'll be just a 5-minute drive from Hoan Kiem Lake and West Lake. Guests can grab a bite to eat at one of the 10 restaurants and visit the spa to be pampered with Swedish massages, body wraps, or facials. Other highlights include a garden and bike repair services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 10 restaurants
  • Full-service spa
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Communal living room
  • Front-desk safe
  • Convenience store
  • ATM/banking services
  • Refrigerator in a common area

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is NT$970
NT$1,100 total
includes taxes & fees
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

A hotel room with a large bed, two chairs, a desk, a TV, and a decorative wall painting.

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double or Twin Room, Patio, Courtyard View

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Deluxe Double or Twin Room, Patio, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Double Room, 1 King Bed, Lake View

A modern hotel room with a large bed, two chairs, a desk, and a TV.

Junior Double Room, 1 King Bed, Lake View

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Luxury Double Room, Lake View

A hotel room with a bed, a desk, a chair, and a view of the city.

Luxury Double Room, Lake View

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Triple Room, Courtyard View

A hotel room with a large bed, two bedside tables with lamps, a TV, a desk with a chair, and a wardrobe.

Premium Triple Room, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free wired internet

View all photos for Premium Quadruple Room, Courtyard View

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Premium Quadruple Room, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Standard Room, 1 Bedroom

A hotel room with a bed, a flat-screen TV mounted on the wall, a window with a view, and a door leading to a bathroom.

Standard Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

Similar properties

A hotel room with a large window, a bed, a nightstand, and a vase with flowers.
Hanoi Royal Premium Hotel
Old Quarter
  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.4 out of 10, Exceptional, 1,718 reviews
The price is NT$1,086
NT$1,231 total
includes taxes & fees
Oct 6 - Oct 7
Hanoi Royal Premium Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
37 Pho Duc Chinh, 1, Hanoi, 100000

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Tran Quoc Pagoda - 7 min walk - 0.6 km
  • Dong Xuan Market - 20 min walk - 1.7 km
  • Ho Chi Minh Mausoleum - 5 min drive - 1.9 km
  • Hoan Kiem Lake - 6 min drive - 2.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 32 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Railway Station - 12 min drive
  • Hanoi Gia Lam Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sofitel Plaza Hotel - ‬3 min walk
  • ‪Standing Bar - ‬8 min walk
  • ‪KFC - ‬3 min walk
  • ‪Circle K - ‬2 min walk
  • ‪Vịt Cỏ Vân Đình - ‬6 min walk

About this property

Azen Lakeside Hotel & Travel

  • At Azen Lakeside Hotel & Travel, you'll be just a 5-minute drive from Hoan Kiem Lake and West Lake. Guests can grab a bite to eat at one of the 10 restaurants and visit the spa to be pampered with Swedish massages, body wraps, or facials. Other highlights include a garden and bike repair services.

At a glance

Hotel size

    • 32 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms

Parking

    • Free offsite parking within 16 ft
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 10 restaurants
  • Shared refrigerator
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Stair gate
  • Outlet covers

What to do

  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike repair services
  • Bike cleaning
  • Bike storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Communal living room
  • Bicycle parking
  • Full-service spa
  • Lockers available
  • Reception hall

Accessibility

  • Accessible airport shuttle
  • Visual doorbell notification
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar in shower
  • Shower grab bar height (inches): 28
  • Roll-in shower
  • Roll-in shower width (inches): 43
  • Visual fire alarm
  • Doorbell and phone notification
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Stocked minibar (select free items)
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage
  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired internet
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Local maps
  • Restaurant dining guide
  • Cleaning supplies

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, Thai massages, and facials. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 600000 per vehicle (roundtrip, maximum occupancy 0)

Children & extra beds

  • Rollaway beds are available for VND 300000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Azen Lakeside Hotel Travel
Azen Lakeside & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel
Azen Lakeside Hotel & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel Hanoi

Frequently asked questions

Are pets allowed at Azen Lakeside Hotel & Travel?

Sorry, pets aren't allowed.

Is parking offered on site at Azen Lakeside Hotel & Travel?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Azen Lakeside Hotel & Travel?

Yes, an airport shuttle is available. The charge is VND 600000 per vehicle roundtrip.

What are the check-in and check-out times at Azen Lakeside Hotel & Travel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Azen Lakeside Hotel & Travel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and make the most of other amenities like a garden.

Are there restaurants at or near Azen Lakeside Hotel & Travel?

Yes, there are 10 onsite restaurants.

What's the area around Azen Lakeside Hotel & Travel like?

Azen Lakeside Hotel & Travel is in the heart of Hanoi, a short 1-minute walk from West Lake and 19 minutes' walk from Dong Xuan Market.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Azen Lakeside Hotel & Travel Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Amenities

9.4

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Every staff is so kind. I enjoyed the stay.
Verified review

10/10 Exceptional

Every thing was perfect. Staff was very friendly and helpful. We booked 1 more night.
Verified review

10/10 Exceptional

I had a great stay at this Hotel, Location was ideal, Lovely staff, very friendly and polite. Would highly recommend.
Verified review

10/10 Exceptional

I would say that almost all the arrangement are good and their staff are especially friendly. There is also a nearby minimart which I was able to get some food stuff
Verified review

10/10 Exceptional

Clean room ! Nice and friendly staff
Verified review

8/10 Very good

The facility itself is old, with a few minor mechanical/plumbing issues. The staff was great though, very attentive and helpful. Location is very close to West Lake.
Verified review

6/10 Good

At first I was upset because they put us in a room on the lower floor that didn’t have natural light. The room itself was also poor. It was smelly, the toilet was smelly, some pillows were smelly, and the shower area would flood when bathing. But then the receptionist help to change me to higher floor with sunlight and I’m happy. I’m lucky, you may not be. Amenities: Towel, toothbrush, slippers all provided. Shampoo and soap also dont lather well so my hair can still stink afterwards. And the bottles aren’t labelled so good luck guessing which is for your hair. Location: short walk to west lake w restaurants and cafe. Going further by taxi is cheap. $1-5 to old quarter, weekend night market, water puppet theatre etc. There’s a (very) small minimart next door for water and snacks. You can collect water at first floor also. We took two tours and tour bus pick up point is just behind the hotel although you will be the earliest pick up before bus circles old quarter. Counter staff always helpful to complaints, request to change room and book tours. In short, a 3 star budget friendly place.
Verified review

10/10 Exceptional

The room my wife and I chose was amazing. It had gorgeous balcony view and allowed us to rest and recharge without feeling like we missed a beat of what’s was going on. We chose this area because it’s close to everything but not right in the middle of everything so we could enjoy our time rest in between adventures without having to use ear plugs lol. Theres a beautiful lake right by the hotel. I enjoyed a run there in the morning and it was fun to see how the locals start their day. Here are some things to be mindful of if you pick this property. Just for full transparency when my wife and I first checked in, they mentioned that there was an issue with the room that we had booked and that it wouldn’t be ready until tomorrow due to water leakage. I get it these things happen but it doesn’t change the fact that the flow and rhythm of our trip was taken off coarse. They offered us another room until our room was ready tomorrow but the room obviously wasn’t the premium room we paid for so I asked to be compensated for the difference and what I was initially offered was nothing but change and I felt as if I was being treated unfairly. After much unnecessary back and forth I was finally offered an amount that seemed fair for the inconvenience and we were able to move forward. I would definitely stay here again because after we were able to move through that hurdle, we could enjoy the staff, our room (ready next day just as they said), and beautiful Hanoi. Be back soon.
Verified review

8/10 Very good

The staff were all very friendly and approachable. The location was also very convenient, being close to the city center, making it easy to go for walks and shopping, and I had a very comfortable stay.
Verified review

10/10 Exceptional

The lake was close. Restaurants with American food and breakfast were farther away.
Verified review

6/10 Good

Place wasn’t too bad it was just weird, when I got to the hotel and I gave my reservation number it took like 20 min and multiple question and phone calls to confirm my room , then the room was fine but the ac was like half way built so only half the room has ac system so it was quite hot, but the price was really cheap and it’s worth it for what u pay for
Verified review

10/10 Exceptional

Pequeño hotel con habitaciones amplias y bien decoradas, cerca del lago, andando a old quarter, personal muy amable
Verified review

10/10 Exceptional

部屋はリニューアルされておりキレイ。 残念なのは基本設計から防音が悪いことだが、コレはベトナムあるあるなので気にしない。スタッフが毎回ドア開けてくれるのも久しぶりで心地よい。
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional