Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020
What's nearby
Macrocenter I - 3 min walk - 0.3 km
Regional Museum of Guanajuato Alhondiga - 20 min walk - 1.6 km
Alley of the Kiss - 4 min drive - 1.6 km
University of Guanajuato - 5 min drive - 1.9 km
Mummies Museum - 7 min drive - 2.7 km
Getting around
Bajío Intl. Airport (BJX) - 36 min drive
Restaurants
Hacienda El Fresno - 6 min walk
Tacos don taco - 10 min walk
Comedor Real - 1 min walk
Mariscos "El Ausente - 13 min walk
Restaurante La Huerta Café - 5 min walk
About this property
Hotel Chocolate Carruaje
Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.
At a glance
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Hotel size
50 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Free daily reception
Snack bar/deli
Traveling with children
Children's menu
What to do
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Conference center (323 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Communal living room
An outdoor pool
Spa services
Accessibility
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible business center
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Dining
Las Carretas - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 500 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
Also known as
Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato
Frequently asked questions
Is there a pool at Hotel Chocolate Carruaje?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Chocolate Carruaje?
Yes, pets are welcome, with a limit of 2 total. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Chocolate Carruaje?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Chocolate Carruaje?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon.
What is there to do at Hotel Chocolate Carruaje and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
Are there restaurants at or near Hotel Chocolate Carruaje?
Yes, Las Carretas offers Mexican cuisine and pool views.
What's the area around Hotel Chocolate Carruaje like?
Hotel Chocolate Carruaje is a short 7-minute walk from Macrocenter I and 20 minutes' walk from Alhondiga de Granaditas Museum.
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Reviews
Hotel Chocolate Carruaje Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Amenities
8.2
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 31, 2025
Clean Easy acces
miguel
miguel, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
Clean rooms and great staff
Deisy
Deisy, 3-night trip
Verified
8/10 Very good
Dec 1, 2025
Great
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Todo excelente
Nancy
Nancy, 1-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Excelente
Heriberto
Heriberto, 4-night trip
Verified
8/10 Very good
Jul 8, 2025
Super
Luz Maria Resendis
Luz Maria Resendis, 2-night trip
Verified
2/10 Poor
Oct 15, 2025
Receptionist was rude from the start, not very approachable, and had to wait 15-20 minutes for my reserved room. She only pointed the building where we had our room at. We weren’t given any wifi information at the time of check in, only a remote for the TV. Mattress was very hard. I reserved for 4 people and there was ONE towel in the bathroom. Never returning as there is more hotels that are more accessible and comfortable for less.
Karina
Karina, 1-night trip
Verified
4/10 Fair
Mar 28, 2025
.
Macario
Macario, 2-night trip
Verified
2/10 Poor
Jun 20, 2025
Property said it was very close to multiple tourist attractions but onces arriving it was false, room was very far and a bit sketchy. There was no hot water or warm water at all we weren’t able to shower and no ac. Service was very poor
faviola
faviola, 1-night trip
Verified
4/10 Fair
Feb 24, 2025
Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
SOONGUN
SOONGUN, 1-night trip
Verified
2/10 Poor
Sep 2, 2025
They change the property witout telling me
Omar Escobar
Omar Escobar, 5-night trip
Verified
8/10 Very good
Mar 24, 2026
Todo excekente.. solo que en la descripción ponen que son camas queen y no ..solo son matrimoniales
Alejandra
Alejandra, 4-night trip
Verified
4/10 Fair
Feb 7, 2026
La habitación olía tremendamente a humedad, la chapa de la puerta no servía, la cama dura como piedra, el baño tremendamente incómodo.
José Roberto
José Roberto, 2-night trip
Verified
6/10 Good
Jan 18, 2026
Mi hospedaje incluia desayuno diario y no fui notificado
Tomas
Tomas, 3-night trip
Verified
2/10 Poor
Jan 9, 2026
Estuvieron trabajando a un lado de la habitación asi que bastante ruido, instalaciones incomodas, la TV no funcionaba
RICARDO
RICARDO, 2-night trip
Verified
2/10 Poor
Jan 5, 2026
Las paredes con mucha humedad y despintadas.
Cucarachas gigantes en la regadera y clóset.
Un olor espectrufacto penetrante.
No pudimos terminar bien la noche aunque estábamos cansadisimos.
No vale la pena. Las instalaciones de las habitaciones están pesimas, de tercer mundo.
Doris
Doris, 1-night trip
Verified
2/10 Poor
Jan 4, 2026
Muy austero
Israel
Israel, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Excelente todo ..... Solo el ruido de arriba jaja pero todo excelente
violeta
violeta, 2-night trip
Verified
2/10 Poor
Jan 2, 2026
La habitación no era diferente al de las fotos, el colchón era una piedra, demasiado ruido del restaurante, olor a humedad, almohadas muy viejas
Claudio David
Claudio David, 3-night trip
Verified
4/10 Fair
Jan 2, 2026
Instalaciones muy básicas y en mal estado.
Karla
Karla, 1-night trip
Verified
4/10 Fair
Dec 6, 2025
cala dura y cuartos antiguos
Carolina
Carolina, 2-night trip
Verified
8/10 Very good
Nov 30, 2025
Un lugar muy tranquilo y limpio. El servicio en general
RODRIGO
RODRIGO, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
bueno comodo tranquilo
Maria Teresa
Maria Teresa, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Ubicación céntrica, fácil llegar, estacionamiento amplio, ideal para familias grandes
Marcela
Marcela, 2-night trip
Verified
8/10 Very good
Nov 5, 2025
Está bien para las estrellas que tiene lo que más me gustó es que tenía buen internet, es staff muy atentos y a todas horas, las camas leí que están duras pero para mí estaban muy bien son ortopédicas y dormirnos muy agusto no hay aire pero no se necesita en estas fechas supongo en tiempo de calor que si