Frazel Heritage Hotel

Property class: 3
Hotel in the heart of Alor Setar

Choose dates to view prices

Located near a train station, Frazel Heritage Hotel is a great choice for a stay in Alor Setar. Free perks include WiFi, self parking, and on-the-go breakfast daily between 7:00 AM and 9:30 AM.

Reviews

6.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
The current price is NT$2,915
NT$3,228 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Single Room

A compact room with a bed, a desk, a chair, a TV, and an air conditioning unit.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a painting above it, and a marble wall.

Elite Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, a bedside table, a desk, and a chair.

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

A hotel room with a large bed, a headboard, and a painting on the wall.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, City View

A hotel room with a large bed, a smaller bed, a desk with a chair, and a window with curtains.

Family Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite, City View

A modern hotel room with a bed, two sofas, a round table, and a large window with curtains.

Executive Suite, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a desk, and a chair.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

A hotel room with two beds, a seating area, and a door leading to a balcony.

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
  • Air conditioning
  • Laundry facilities
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8.4 out of 10, Very good, 93 reviews
The price is NT$629
NT$826 total
includes taxes & fees
Oct 27 - Oct 28
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About the neighborhood

Map
Jalan Kanchut, Lebuhraya Darul Aman, Alor Setar, Kedah, 05100

What's nearby

  • Aman Central - 2 min walk - 0.2 km
  • Menara Alor Star - 2 min walk - 0.2 km
  • Alor Setar Tower - 3 min walk - 0.3 km
  • Zahir Mosque - 5 min walk - 0.5 km
  • Kedah Royal Museum - 7 min walk - 0.6 km

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 21 min drive

Restaurants

  • ‪Daily Coffee - ‬4 min walk
  • ‪China Town Food court唐人街饮食中心 - ‬7 min walk
  • ‪Cup Cafe - ‬3 min walk
  • ‪OldTown White Coffee - ‬5 min walk
  • ‪Kedai minum depan PMC - ‬3 min walk

About this property

Frazel Heritage Hotel

  • Located near a train station, Frazel Heritage Hotel is a great choice for a stay in Alor Setar. Free perks include WiFi, self parking, and on-the-go breakfast daily between 7:00 AM and 9:30 AM.

At a glance

Hotel size

    • 43 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured onsite self parking
    • Onsite parking limited
    • Free offsite parking nearby
    • Street parking available

Other information

    • Designated smoking areas

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Reviews

Frazel Heritage Hotel Reviews

6.6

Good

7.0

Cleanliness

7.6

Amenities

6.0

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Clean and comfortable. Good for business trip.
Verified review

10/10 Exceptional

Comfy although my room was kinda small but sufficient.
Verified review

8/10 Very good

Nice place
Verified review

2/10 Poor

Terrible service, must check in at 3pm , no allowance even though a different by 40minutes Breakfast only provide Nasik Lemak and two types local kuih
Verified review

2/10 Poor

Terrible management attitude

Not friendly environment
Verified review

2/10 Poor

Terrible customer service provided

No flexibility on check in time , must be at 3pm even though we are so tired for the long journey
Verified review

6/10 Good

I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Verified review

8/10 Very good

kebersihan bilik yang baik namun saiz bilik tak cukup besar
Verified review

8/10 Very good

Verified review

10/10 Exceptional