The hotel overall was a very good experience. Rooms were a bit small, but very clean and so were the beds which were pretty firm but not hard. The only thing that I didn't like about the room was the sliding glass frosted door for bathroom. If I was in a single room by myself I wouldn't mind it so much, but being in a twin bed room with someone else was kind of werid.
The staff was more or less nice and accommodating. I saw in the reviews before booking this hotel that a few people were saying the staff was kind of rude, but I realize it's just the culture in kanasa city. There were a lot of locals I met that had the same kind of edge to them, not really mean but not very welcoming either. Especially compared to other states like Oklahoma or Arkansas whose people are usually very open and friendly to outsiders. The hotel did charge me $5 twice for some reason, which I think was for a tissue box and trash liners that I asked the front desk for. I just wish they would have told me a head of time I would have bought my own supplies somewhere else, but it's not a big deal. I wish the hotel.com or AC would tell you that velvet parking is a mandatory thing and not "optional" unless you want to park your car 3 blocks away.
I came to KC to see a concert which was only a 10 min walk from the AC. We had a great time, but just a warning the streets get very shady at night. Be aware of your surroundings and be prepared for homeless people to ask for money. Stay in groups if you can