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Hotel Puerta del Rey

3.0 star property
Hotel in Santa Cruz

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Puerta del Rey

Pool
Free WiFi
Reception hall
Reception
Free WiFi

Reviews

4.6 out of 10

Popular amenities

  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Laundry service
  • Conference space
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free self parking

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Suite

Comfort Suite | Free WiFi

Comfort Suite

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
2 living rooms
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Free WiFi

Family Room

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | Free WiFi

Standard Twin Room, 2 Twin Beds, City View

Highlights

Private bathroom
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View | Free WiFi

Standard Room, 1 Queen Bed, City View

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Avenida Busch & calle el Salvador, Santa Cruz, Santa Cruz Department

What's nearby

  • Santa Cruz Zoo - 4 min drive - 3.1 km
  • Ventura Mall - 5 min drive - 4.1 km
  • San Lorenzo Cathedral - 5 min drive - 2.7 km
  • Plaza 24 de Septiembre - 5 min drive - 2.8 km
  • Cine Center - 5 min drive - 4.5 km

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive
  • Santa Cruz de la Sierra Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Refrescos Cabrera - ‬9 min walk
  • ‪Pollo Diez - ‬5 min walk
  • ‪Casa Vegana - ‬12 min walk
  • ‪Karaoke Lujo's - ‬9 min walk

About this property

Hotel Puerta del Rey

Hotel Puerta del Rey is a great choice for a stay in Santa Cruz. Free perks include WiFi, self parking, and buffet breakfast on weekdays between 6:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free secured, covered onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–10:00 AM

Working away

  • Meeting rooms
  • Coworking spaces
  • Conference space (22 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 24-hour pool access

Accessibility

  • Accessible airport shuttle

Room amenities

Freshen up

  • Private bathroom

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per room (one-way)

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Puerta del Rey Hotel
Hotel Puerta del Rey Santa Cruz
Hotel Puerta del Rey Hotel Santa Cruz

Frequently asked questions

Does Hotel Puerta del Rey offer free cancellation for a full refund?
Yes, Hotel Puerta del Rey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Puerta del Rey?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Puerta del Rey?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Puerta del Rey?
Yes, an airport shuttle is available. The charge is USD 25 per room one-way.
What are the check-in and check-out times at Hotel Puerta del Rey?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM.
What's the area around Hotel Puerta del Rey like?
Hotel Puerta del Rey is a short 15-minute walk from Arenal Park and 15 minutes' walk from Municipal Library.

Hotel Puerta del Rey Reviews

Reviews

4.6

4.6/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

4.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Good

Johara, 3-night trip
Verified Expedia guest review

2/10 Poor

Just did not feel safe
Paul, 11-night trip
Verified Expedia guest review

8/10 Very Good

Good option
Good hotel for the city, clean, fruendly staff, confortable
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Muy mal servicio sucio inseguro
Mary, 2-night business trip
Verified Expedia guest review