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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

4.5 star property
Bask on the private beach with pool umbrellas and beach massages nearby. Then enjoy Italian cuisine by day and daily manager's reception by night.

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Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

6 outdoor pools, pool umbrellas
18 bars/lounges, 3 swim-up bars, 2 beach bars
Private beach, white sand, sun loungers, beach umbrellas
Exterior
Outdoor wedding area
On the sun-kissed shores of Akumal Beach, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is a haven for relaxation. Enjoy free full breakfast, unwind at one of 6 outdoor pools or treat yourself to a massage at the onsite spa. With in-room WiFi and multilingual staff on hand, guests can fully indulge in this all-inclusive retreat.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 15 restaurants and 2 beach bars
  • 18 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free water park
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Private hot tub
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | Balcony view

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

Highlights

Furnished balcony
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
  • 37.12 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

Free minibar, in-room safe, individually decorated, desk

Family Selection Suite Beachside (Up to 2 kids FREE under 17 years)

Highlights

Furnished balcony
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Renovated in 2023
  • 103 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Free minibar, in-room safe, individually decorated, desk

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Highlights

Furnished balcony
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Renovated in 2023
  • 37.12 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) | Free minibar, in-room safe, individually decorated, desk

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Highlights

Furnished balcony
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
  • 51.5 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710

What's nearby

  • Xpu-ha Beach - 7 min drive
  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Yal-ku Lagoon - 13 min drive
  • Half Moon Bay - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38.1 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬4 min drive
  • ‪Beach Bbq - ‬4 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk
  • ‪La Hacienda - ‬1 min walk

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. The Nest, one of 15 restaurants, serves breakfast and dinner. Other highlights at this luxurious property include 2 beach bars, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 170 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite valet parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 15 restaurants
  • 18 bars/lounges
  • 2 beach bars
  • 3 swim-up bars
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool

What to do

  • On a private beach
  • Beach volleyball
  • Pool table
  • Access to nearby outdoor pool
  • Sailing nearby
  • Snorkeling nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2002
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • 6 outdoor pools
  • Free water park
  • Full-service spa
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Furnished balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free long-distance and local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Nest - This restaurant serves breakfast and dinner.
Es Niu Pool Bar - Onsite bar. Open daily.
La Hacienda - This family restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
El Dorado - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Portofino - This family restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • The spa is accessible for MXN 35 per person, per day
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Frequently asked questions

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there's free valet parking.

What are the check-in and check-out times at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive also has 3 swim-up bars, a private beach, and a waterslide, as well as private indoor hot tubs, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there are 15 onsite restaurants, featuring Italian cuisine.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

We loved our stay! The staff was so nice and the property was absolutely stunning. My toddler enjoyed the water park and all the activities around the resort. We will be back.
Mariam, 6-night trip

10/10 Exceptional

Awesome property and awesome vacation
Sergii, 10-night trip

8/10 Very good

We cannot wait to return. Everything was fabulous!
Kenna, 5-night trip

10/10 Exceptional

We had an amazing stay at this resort. The butlers were superb and the staff is friendly and welcoming.
Joedy, 5-night trip

10/10 Exceptional

The service was amazing everywhere
Yascara, 2-night trip

10/10 Exceptional

Resort is very nice. Loved the room we stayed in. I would highly recommend.
David N Celeste, 3-night trip

8/10 Very good

The property,specially around the Family Select area is very nice, right on the beach. However the check in process and some of the restaurants are not great
Carlos, 3-night trip

10/10 Exceptional

Nice Resort
Damian, 7-night trip

10/10 Exceptional

Family selection is great, very high end for familys with little kids.
Emil, 8-night trip

10/10 Exceptional

I liked everything here, i am planning to go back again. Outdoor service was kind a poor.
rubina, 10-night trip

10/10 Exceptional

One of my favorite properties to stay at when going to Mexico, you will not regret booking this one, we will definitely be back.
Yelena, 7-night trip

10/10 Exceptional

Great property and great for kids.
Dmitry, 9-night trip

10/10 Exceptional

We stayed at the Family Selection and we loved it. So many extra perks: Private Butler (awesome- saves you so much time and hassle), private pool (very elegant and cool- keep an eye out for monkeys on the palm trees), Nest Restaurant (food made better and private menu available) Also, access to all resorts, including the TRS Adult resort (sexy and cool with salt and infinity pool). Everything was amazing and the beach was beautiful. The rooms were updated and elegant. Kids loved it (10 and 12 years old). Night shows could have been better. Everything else was top notch!
Michal, 5-night trip

10/10 Exceptional

Excellent service, great good, beautiful beach
Tara, 7-night trip

10/10 Exceptional

Very good for families! The food was ok, but the family selection has some exclusive restaurants that improve that aspect. I wish those can open for lunch too.
Vinicius Mendes, 6-night trip

10/10 Exceptional

Amazing experience. Resort was luxurious and practical all at the same time. Felt comfortable and well taken care of by our amazing butler, Yadi.
Lucas, 6-night trip

10/10 Exceptional

Great getaway
Beautiful place, very clean and very attentive staff. Ideal for families as how accommodating they were to all of our needs. Definitely want to come back but need to stay longer than a weekend.
Cindy, 2-night trip

10/10 Exceptional

Fantastic resort with good dining options. Very friendly and helpful staff. Only minor complaint was that there was a power outage 1 night.
Jianing, 7-night trip

10/10 Exceptional

Dream vacation come to life! The property was gorgeous and well maintained. The staff was INCREDIBLE!! Very kind, helpful and patient. Great for families. So much to do on and off the property. The staff was incredibly helpful in arranging activities off property. We will definitely be back!
Katie, 7-night trip

10/10 Exceptional

We had a wonderful time. Amazing swimming pools, plenty of bars and restaurants, very good food with plenty of choice, room spacious, modern and comfortable, staff very nice, plenty of activities. Just be aware that sound insulation isn’t very good and the beach has some weeds (cleaned every day though).
GERALDINE, 10-night trip

10/10 Exceptional

Perfect for families! Special thanks to Abril who was awesome with the kids. Will definitely go back.
Francois, 7-night trip

6/10 Good

Food was very average. Staff was friendly although assigned “butler” was not very useful.
Ryan, 8-night trip

10/10 Exceptional

The staff was incredibly friendly and helpful. The beach, pools, spa, and grounds are beautiful. The butlers for our villa were a delight. The entertainment at Chic, Bravo, and throughout the property were top notch. The food was very good, particularly for such a large all-inclusive resort. There were plenty of options, so we never got bored.
David, 6-night trip

8/10 Very good

Housekeeping was not that good people working in the resort dont speak really english
Eduardo, 3-night trip

10/10 Exceptional

This Resort exceded any expectations I had . I was blown away by the staff and the service , the food and how beautiful everything was . I would love to return to this property again with my family . Family selection might seem like more money but trust me it’s worth every penny.
Alicia, 6-night trip