The pictures on the website did not match the room myself and my guest had selected, there was no stovetop, the bedding was stained & had hair on it, there’s mould in the shower grout, there was two mugs, two plates, two forks, and two spoons for our utensils for a week-long stay, the receptionist walked us to the other building as we weren’t staying in the main building, and he walked infront of us on his phone and left us to follow him with our heavy luggage. There was a dried up contact lense on the floor in the room, and dust on the furniture aswell, the entire hotel needs a lot of refurbishing and decorating. Housekeeping entered our room at 9am without saying anything and left the room immediately after, making us feel unsafe, you can hear the people above and below you incredibly loud too. The hotel is located in a good area and is a 2 minute walk to Hammersmith station which is very helpful, and the staff were friendly and accommodating when we asked for extra towels, etc, however I wouldn’t choose to stay again.