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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Puerto Morelos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Outdoor wedding area
Private beach, beach volleyball, beach bar, sailing
Theater show
Exterior
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 11 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Spa tub
  • Beach bar

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
  • 98 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Separate bedroom
Pillowtop bed
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.7 km
  • Crococun Zoo - 3 min drive - 2.3 km
  • Puerto Morelos Town Square - 8 min drive - 4.4 km
  • Ojo de Agua Beach - 12 min drive - 4.0 km
  • Petempich Bay - 14 min drive - 9.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Cozumel Intl. Airport (CZM) - 25.5 miles/41.1 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive offers a private beach where you can play volleyball or sip a drink at the beach bar, plus you'll be within a 10-minute walk of Puerto Morelos Beach. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. The Kitchen Table, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 11 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 440 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Shopping

Working away

  • 4 meeting rooms
  • Conference space (104410 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Romance packages

Facilities

  • 9 buildings/towers
  • Built in 2004
  • ATM/banking
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • Adjacent to a golf course
  • 6 outdoor pools
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Excellence Riviera Cancun - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at Excellence Riviera Cancun - Adults Only All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3413.73 per vehicle roundtrip.
What are the check-in and check-out times at Excellence Riviera Cancun - Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Excellence Riviera Cancun - Adults Only All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Excellence Riviera Cancun - Adults Only All Inclusive also has 11 bars, a private beach, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there are 10 onsite restaurants, featuring international cuisine.
Does Excellence Riviera Cancun - Adults Only All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Excellence Riviera Cancun - Adults Only All Inclusive like?
Excellence Riviera Cancun - Adults Only All Inclusive is a short 8-minute walk from Puerto Morelos Beach and 14 minutes' walk from Arrecife de Puerto Morelos National Park. Travelers say this property is in a good location.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Will certainly go back !!!!
Cannot say enough about this resort. It is over the top CLEAN and everyone from the grounds keeper to the managers are super friendly. It was our anniversary so they even went above to make our stay super special. The pools were super clean. The beach was nice and they had so much seating in the beach area.
Angela, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Honeymoon!
We had a wonderful time at this resort. Staff was great and accommodated our needs well. We did have an issue with a leak in the ceiling but we were able to move rooms with no problems. They were very nice about the issue we had. My ONLY complaint would be resteraunt wait times were kinda long on days where only a few resteraunts were open. Not a huge deal just have to plan accordingly. All pools were cleaned daily by staff members.
Laiken, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very beautiful resort.
Vanessa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was friendly and accommodations were beautiful. There were plenty of activities and dining options
John David, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kimberly, 12-night trip
Verified Expedia guest review

10/10 Exceptional

The Lazy River was amazing. Floats and towels were furnished. It was not crowded. The rooms were very nice and housekeeping was very good. Room service food could be a little better. Overall the resort was amazing and we will definitely be going back.
Teresa, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Devyn, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Timothy, 6-night trip
Verified Expedia guest review

8/10 Very Good

Philomena, 10-night trip
Verified Expedia guest review

10/10 Exceptional

The resort was beautiful, food was great especially the Lobster House and Oregano. Staff and bartenders were great, we did have a bit of an issue with dining at The Grill but staff there were able to accommodate our needs. The activities were great and the bartenders were great as well!
Kimberly, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Jashan, 4-night trip
Verified Expedia guest review

8/10 Very Good

The only complaint is the pools were not refreshing and they were somewhat dirty with what looked like black scum on the bottom in the grout. Service from staff was excellent. The room we had was a swim up jr suit and is well appointed and mini bar is well stocked. Cleaning staff is very thorough. Food was really good. A good variety to choose and for folks like me with special diets the staff and chefs are willing to do whatever it takes to make a meal tailored to your needs.
Kendra Lauren, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great!
Ziad, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Liliana Melissa, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jamie, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Resort is amazing! Exceptional service! Will be back!
Louis, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Keith E, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Mujtaba, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, safe, easy access. So many choices for Food and pools and activities. We will be back!
Emily, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was great.
Robert, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing!
Amanda Marie, 7-night trip
Verified Expedia guest review

6/10 Good

Was expecting so much more from the staff I am very disappointed in how they treated us had a man who did not get a tip and walked out of our room service without closing the door behind him or saying have a nice day. Our room was so humid that everything felt wet and we had to ask her for a dehumidifier.
Jeremy, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Adolfo, 4-night trip
Verified Expedia guest review

8/10 Very Good

The staff are friendly and always available, our rooms were cleaned and replenished daily, the restaurant selection inside the resort are outstanding and the service is excellent. There are plenty of daytime and nighttime activities/programs to keep the guests entertained including circus shows, live music etc. The one main issue I have is that this resort does not have a rollaway bed available upon request. One of us in the room had to sleep on the chaise lounge/couch. The beach was just ok, the water smelled a bit of seaweeds, and the seaweeds are everywhere. All in all, it was still a good trip.
Josefino, 5-night trip with friends
Verified Expedia guest review