The hotel is perfect. The only reason for my low staff is frankly slightly unfair - we booked a hotel and asked for a rollaway bed - no one could find one and they delivered a plain mattress at midnight - no pillows, bedsheets etc. as the housekeeping team was gone. I have no issues, but they could have communicated that earlier. Otherwise, superb hotel, great facilities, very courteous and pleasant staff, definitely my go-to hotel at Schipol now.