4/10 一般般
2024年4月29日
Very disappointing
On my honeymoon, booked a double room got given a room with 2 single beds. Nobody at checkin desk and impossible to get hold of reception without phone. Were lucky we managed to run into the cleaners. Didnt receive check in information until 3 days after the booking and there were dead bugs all over desk and windowsill. Coffee and tea not replenished daily. Was told they could deliver luggage to next location- they made us walk 15min to central reception only to find that actually they didnt know how to and instead sent us to local convenient store. If I had have know that they there wouldnt have been any need to drag 2 massive suitcases across kyoto. Was a dampener on an otherwise brilliant trip. Don’t bother wasting your time here unless youre looking for a cheap one nighter
dilan
dilan，2 晚旅行
Hotels.com 真實旅客評語
