Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
Nuevos Ministerios Station - 5 min drive
Madrid Recoletos Station - 19 min walk
Madrid Principe Pio Station - 25 min walk
San Bernardo Station - 2 min walk
Bilbao Station - 6 min walk
Tribunal Station - 7 min walk
Airport shuttle (surcharge)
Restaurants
Toma Café - 3 min walk
Los Espetinhos - 1 min walk
Maimu - 4 min walk
Panaria - 3 min walk
La Tape - 1 min walk
About this property
Smartr Madrid Gran Vía Apartments
At Smartr Madrid Gran Vía Apartments, you'll be just a 5-minute drive from Gran Via and Royal Palace of Madrid. Apartments feature bonuses like washing machines, refrigerators, and microwaves. The property is just a short walk to public transportation: San Bernardo Station is 2 minutes and Bilbao Station is 6 minutes.
Languages
English, Spanish
At a glance
Property size
8 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
This property's breakfast is served at a nearby hotel, located 400 meters away.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite self parking (EUR 36 per day)
Free offsite parking within 328 ft
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Self parking on site (EUR 36 per day)
Free offsite parking within 328 ft
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Free crib/infant bed
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Espresso maker
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee 8:30 AM–10:30 AM on weekdays and 8:30 AM–11:00 AM on weekends: EUR 19 for adults and EUR 19 for children
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Bathtub or shower
Rainfall showerhead
Shampoo
Toilet paper
Towels provided
Hair dryer
Soap
Living spaces
Sitting area
Entertainment
Flat-screen TV
Outdoor areas
Deck or patio
Laundry
Washing machine
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Safe
Multilingual staff
Guidebooks/recommendations
Iron/ironing board
Virtual front desk
Location highlights
Near a metro station
In the shopping district
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
8 rooms
Fees & policies
Refundable deposits
Breakage deposit: EUR 100 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 19 for children
Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one-way, maximum occupancy 7)
Parking
Self parking costs EUR 36 per day
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Smartr Madrid Gran Vía Apartments offer free cancellation for a full refund?
Yes, Smartr Madrid Gran Vía Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smartr Madrid Gran Vía Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Smartr Madrid Gran Vía Apartments?
Yes. Self parking costs EUR 36 per day.
Is airport shuttle service offered by Smartr Madrid Gran Vía Apartments?
Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one-way.
What are the check-in and check-out times at Smartr Madrid Gran Vía Apartments?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.
Does Smartr Madrid Gran Vía Apartments have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, cookware, and a refrigerator.
Does Smartr Madrid Gran Vía Apartments have any outdoor private spaces?
Yes, each apartment features a deck or patio.
What's the area around Smartr Madrid Gran Vía Apartments like?
Smartr Madrid Gran Vía Apartments is in Madrid Centro, a short 2-minute walk from San Bernardo Station and 10 minutes' walk from Gran Via.
Smartr Madrid Gran Vía Apartments Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Amenities
9.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 29, 2024
Convenient location. Great apartment for kids.
jones
jones, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Property is in very good conditions and is very well located with many restaurants, shopping and site seeing close by.
JOSE
JOSE, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Súper modern and very spacious! Great decor! Amazing views! Amazing location
Amanda
Amanda, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
Jul 18, 2024
Great location
Gregory
Gregory, 1-night family trip
Verified Expedia guest review
6/10 Good
Mar 16, 2024
I lived everything about the property. But we couldn’t check in on time because they forgot to send us the link to check in. They send us the link at 3:35 and normal check in time is 3 o’clock.
They knew we were waiting but things went wrong. Next day water heater went out but they fixed it thankfully. Next day the internet kept going off and on and kept messing with the key link. So we had to get an actual key to open the door. Other than that loved the property and staff of the hotels.
Behdad Rashedy
Behdad Rashedy, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 25, 2023
Excellent property close y to everything
Yenisleydis
Yenisleydis, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2023
Great well equipped apartment. Very spacious and clean. Really close to San Bernardo metro.
Lyndsey
Lyndsey, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 25, 2023
Good property in a safe neighborhood, close the street from two supermarkets, clean and easy access
HATIM
HATIM, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2023
Spacious apartment in a great location
Lovely clean and spacious apartment in a great central location. Perfect for a family with two bedrooms and two bathrooms.
Diarmid
Diarmid, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 1, 2023
Great location and superb accommodation. Staff was so friendly and professional. I will stay in this same property in my next trip to Madrid.
PABLO
PABLO, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 19, 2023
It is super clean and very nice. It had air conditioning which was really nice. The apartment was super nice and I’d definitely recommend staying here
Kiara
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2023
Excelente lugar para quedarse en familia! Me encanto que me respondieran rapidamente. No me gusto que tiene fotos de una terraza y fue uno de los motivos por el cual hice la reservacion pero el apartamento que elegi no tenia terraza segun me explicaron! Creo que travelocity deberia aclarar eso durante el proceso de reserva y pago. Me gusto lo limpio que esta el lugar, lo centrico que esta ubicado, al frente del edificio hay dos supermercados que hicieron nuestra estadia mas facil en cuanto a los desayunos. Me gusto lo facil que es entrar y salir sin miedo de que se te olvide tu llave! En fin si vuelvo a Madrid me quedaria en este lugar todas las veces que lo visite! Buena suerte y disfruten su estadia como yo y mi familia lo hicimos! Yo les doy un 100/100 ❤️❤️❤️
hilda
Verified Travelocity guest review
8/10 Very Good
May 15, 2023
All very nice, apartment clean, area very central. Communication could be better, we didn’t get the link at the promised time to open the door but got there at the end.
Gintare
Gintare, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 30, 2022
teresa
teresa, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2022
The 2 bedroom apartment was very comfortable for our family of 5. Everything was still new and felt very clean.
Ruchell
Ruchell, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 8, 2022
I loved the location of this apartment. Walking distance to many places. Didn’t like that there was no room service unless you stayed longer than 7 days. And if you did stay longer than 7 days you had to schedule a service call.
Not sure if this is required but the person communicating through what’s app with me kept on insisting to send them a picture of all of our passports when I had entered them when I first checked in. Not sure if it was a scam but I didn’t feel comfortable sending anyone a picture of our passport.
Jorge
Jorge, 7-night family trip
Verified Expedia guest review
6/10 Good
Aug 31, 2022
Communication issue
Team have terrible communication problem, they barely answer back. Check in was terrible since they didn’t send the building access codes in advance and they delayed the delivery of the flat until 5 pm while we were waiting in the street. They have Mr. Juan who is great in communication, and showed up the second day and saved our stay. Whiteout him, their communication is terrible!
Danny
Danny, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2022
Excellent clean property and friendly staff.
Eddie
Eddie, 2-night trip with friends
Verified CheapTickets guest review
10/10 Exceptional
Sep 22, 2024
Muy amplio el apartamento y con una gran terraza, totalmente remodelado y modernizado. Tuvimos una demora en la devolución del depósito en efectivo pero al final todo se solucionó
Eduardo
Eduardo, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 8, 2024
There is no fitted sheets, the pillows are very, very slim, but that said, it is a very nice place!
Bruno
Bruno, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 3, 2024
Het appartement is enorm groot met een ruim balkon. De communicatie verliep snel en duidelijk via whatsapp. Wel jammer dat er geen lockers of ruimte is om je koffers voor je laatste dag kan stallen.