Chicago, IL (PWK-Chicago Executive) - 33 min drive
Chicago Midway Airport (MDW) - 38 min drive
Lombard Station - 6 min drive
Downers Grove Belmont Station - 8 min drive
Downers Grove Fairview Avenue Station - 9 min drive
Restaurants
Food Court - Yorktown Center - 12 min walk
Chick-fil-A - 4 min drive
McDonald's - 10 min walk
Miller's Ale House - Chicago Lombard - 3 min drive
The Patio - 16 min walk
About this property
SureStay Plus Hotel by Best Western Chicago Lombard
Enjoy your visit to Lombard with a stay at SureStay Plus Hotel by Best Western Chicago Lombard. Guests can visit the fitness center for a workout, and free perks include self parking and buffet breakfast daily between 6 AM and 9:00 AM. The helpful staff and overall value get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
127 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
Parking
Free uncovered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9:00 AM
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
Food and drink
Refrigerator
More
Housekeeping (on request)
Fees & policies
Refundable deposits
Deposit: USD 50 per stay
Optional extras
WiFi is available in guestrooms for USD 0 per stay (rates may vary)
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard
Frequently asked questions
Are pets allowed at SureStay Plus Hotel by Best Western Chicago Lombard?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus Hotel by Best Western Chicago Lombard?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Chicago Lombard?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at SureStay Plus Hotel by Best Western Chicago Lombard and nearby?
Maintain your daily exercise routine at the gym.
What's the area around SureStay Plus Hotel by Best Western Chicago Lombard like?
SureStay Plus Hotel by Best Western Chicago Lombard is in Highland Hills, a short 7-minute walk from Yorktown Shopping Center. Travelers say the area is safe.
SureStay Plus Hotel by Best Western Chicago Lombard Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Dorian
Dorian, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 17, 2024
Don’t believe the rating!
The room was dated, and extremely cramped. I asked for a room less cramped and they said, “all the rooms are the same.”
There was no electrical outlet on my side of the bed. They used motion sensor in the bathroom and entry to turn the light on. No way to override it. Get ready for a bright light in the middle of the night when you go to the bathroom. They only clean the room every 3 days, but you probably have to request it.
Timothy
Timothy, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
We loved our stay here. All staff we talked to was very helpful and kind. It was clean and a great deal for the price. We will stay again sometime!
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Elesia
Elesia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Dawn
Dawn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Nice place
Very nice area and hotel was better than I expected it to be. Staff was very friendly and always seemed to be cleaning the area. Would stay again if I am back up that way.
shawn
shawn, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2024
LillIe
LillIe, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 6, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Always book when i need to go to chicago. Nice place with great dining options. Friendly staff.
rajesh
rajesh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Kimyona
Kimyona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Zenekia
Zenekia, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
His staff was wonderful and helpful. The automatic lights in the bathroom and in the bedroom were terrible turning on and off at all hours call me even when we were in the shower it would turn off. Because of this, we will not come back to this hotel, as it was very annoying. Other areas were fine, except it was a little on the small side.
Robert L.
Robert L., 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Wonderful staff, clean, and affordable pricing. 10/10
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Great value
We arrived very late with our toddler and Patrick at the front desk was so kind to us! The room was comfortable and clean. We enjoyed the food at breakfast. We would stay again.
Andrea
Andrea, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Kimyona
Kimyona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
De Ajiah
De Ajiah, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 30, 2024
Erica
Erica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
By far the BEST
This my hotel of choice whenever I travel back to Chicago the staff is always super friendly rooms always clean Breakfast always delicious!!!!! See for yourself top notch
It
It, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 30, 2024
Need a standard toilet in handicap rooms.
I stay 4-5 times a year and always get a handicap accessible room with grab bars for safety as I have painful knees. This last stay, I was assigned room 114 which was clean and comfortable except for the “kiddie” toilet which was so low to the ground that it was extremely difficult to get up from even with the grab bar. Either put in a standard height (or tall) toilet, or put in a grab bar on the other side of the toilet as the sink is too far away to grab hold of. It caused me extreme pain each time I used it.
Patricia
Patricia, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Kimyona
Kimyona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Benson’s SureStay
Staff at this SureStay location in Lombard Illinois is the best!