Jonathan at the front desk was wonderful, every employee we came across was friendly and helpful. Only annoyance was the fact only one out of the three elevators was working..but this did not make or break the stay! The proximity and ease of access to everything makes it worth it!
Kristin
Kristin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Sergio
Sergio,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Great hotel!
We stay at this hotel each time we are in Austin.
Belinda
Belinda,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 3 日
Uri
Uri,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Justin
Justin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Suzette
Suzette,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Excelente
It was great front desk was very professional and friendly and the bartenders were great thank you
Patricia
Patricia,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 23 日
Needs a retrofit!!!
The location was amazing for walking to downtown right at the foot of the Congress street bridge. Never need to use an Uber. But unfortunately this place is falling apart :( Upon our arrival, the room we were staying in had NO air conditioning!!! The atrium was 10 degrees cooler. Don the engineer went above and beyond to remedy the situation. Also, only 1 out of 3 elevators was working, and apparently that had been an issue for 2 months. We always try to stay in Embassy Suites wherever we go, but this particular location is currently in the worst shape of any we have ever stayed at. Hopefully this will be fixed before we return to Austin?
Matt
Matt,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 22 日
Tygen
Tygen,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 22 日
Find a different place to stay.
Honestly, this hotel cost way more than it is worth.
Outdated rooms, lobby and pool. They only had 1 working elevator while I was there and the stairs were difficult to locate.
Pool was freezing cold.
Drink choices in the bar were terrible, stunningly terrible.
Super disappointed in this hotel.
Devan
Devan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 21 日
Celebration of a wedding anniversary
william
william,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 19 日
The stay was wonderful but only one elevator was working. The breakfast was great each day and location was perfect!
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 17 日
Wendie
Wendie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 15 日
Be aware!
Great stay! Just be careful with hotel parking. I was told they would charge our card for parking but I was not told until following day that I was supposed to swipe my room card for parking and not get a ticket. If you get that ticket they are hesitant on giving you that $48 parking fee back since they don’t own it. That would have been awful if they didn’t credit my card cuz I sure did not want to pay twice! The happy hour and breakfast are both awesome tho! We got our monies worth with that additional benefit.
Pedro
Pedro,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
Jeonghun
Jeonghun,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 10 日
Honest or dishonest
I left my iphone in my room, left to my event , checkout. Called they said it's not there & my location says it is.
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 9 日
Hayley
Hayley,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 8 日
La comida excelente!
La limpieza terrible!
Estuvimos 3 días y solo limpiaron el cuarto 1dia!
Griselda
Griselda,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 7 日
Worst experience ever
My son has been experiencing nightmares and bedwetting since the traumatic incident involving the SWAT team on our floor. The entire situation unfolded directly across from our room, and it was an incredibly distressing experience for both of us.
Narmin
Narmin,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
Great stay!
Laura D.
Laura D.,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 1 日
Ok but I wouldn’t stay again
Only one elevator was working when we arrived and was not fixed while we were there, the key cards kept deactivating, it was very difficult to get in and out of the parking garage because of the key cards, the food was ok, staff were friendly for the most part, parking is so expensive! It was ok for a couple of nights but I would not stay there again.