At Tru by Hilton Lubbock Southwest, you'll be within a 15-minute drive of Texas Tech University and Buddy Holly Center. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
98 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock
Frequently asked questions
Does Tru by Hilton Lubbock Southwest offer free cancellation for a full refund?
Yes, Tru by Hilton Lubbock Southwest does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Lubbock Southwest?
Yes, there's an outdoor pool.
Are pets allowed at Tru by Hilton Lubbock Southwest?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Lubbock Southwest?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Lubbock Southwest?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru by Hilton Lubbock Southwest and nearby?
Tru by Hilton Lubbock Southwest has an outdoor pool and a fitness center.
What's the area around Tru by Hilton Lubbock Southwest like?
Tru by Hilton Lubbock Southwest is located a short 15-minute walk from Water Rampage.
Tru by Hilton Lubbock Southwest Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 30, 2025
Thu
Thu, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 16, 2025
Sherhil
Sherhil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
szilvia
szilvia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Wendy
Wendy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
Boiled eggs please!
Dena
Dena, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 19, 2024
Stan
Stan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Jesus
Jesus, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 6, 2024
Hotel is nice but the walls are super thin. You can hear conversations and ALL activities going on next door
Shawn
Shawn, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Great service
The customer service was great! Alexis at the front desk was a life saver! She took care of my family during a family emergency! Thank you! (Hopefully i didn't spell your name wrong) Thank you!!!
John
John, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2024
Restroom floor dirty and poor water pressure shower barely had any pressure. Lighting in room poor light fixtures broke. Very disappointing.
Sylvia
Sylvia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
kevin
kevin, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2024
Cleanliness and Hospitality for the Win!!!
We had a good stay in this hotel. It was very clean, which is typically the most important issue for me. The breakfast was amazing (except one of the pancake machines was not working so the pancake line was very long). The staff were very kind and made us feel very welcome. My only complaint is the floor/ceiling is too thin. I could hear people walking and maybe even running most of the night. Very frustrating. However, I would probably stay here again because the customer service was very good!
Kamia
Kamia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 6, 2024
Got a nice bruise and cut on my shin because someone took off the end cap of the bed and i ran into a part of the bed in the middle of the night.
James
James, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 30, 2024
Hotel could use a little more maintenance in some areas, the breakfast was ok. I’ve been to the same hotel in other areas and they had more variety. Staff was very friendly, hotel was clean.
lizeth
lizeth, 1-night family trip
Verified Expedia guest review
2/10 Poor
Oct 30, 2024
William
William, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Armando
Armando, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
FRED
FRED, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Beverly
Beverly, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2024
Everything was great. Breakfast was awesome.
Delia
Delia, 1-night family trip
Verified Expedia guest review
6/10 Good
Oct 14, 2024
Brittney set up breakfast for everyone and she was so very nice and friendly. Not sure how she managed to keep things nice and clean with just her doing everything but she did and that made things better considering the supervisor there is not very helpful.