My boyfriend and I stayed at HomeTowne Studios & Suites by Red Roof Greensboro from June 6–8, 2026, and unfortunately this was a disappointing experience.
The only positive aspect was the convenient location. Otherwise, the room did not meet basic cleanliness expectations. Upon arrival, we found leftover food in both the oven and refrigerator, along with what appeared to be old blood stains on the sheets and pillowcase.
Because we arrived exhausted, I covered the stained areas with a towel and addressed the issue the next morning. We requested fresh bedding and wanted documentation since the motel’s policy states guests may lose their $100 deposit for soiled bedding. We were told fresh sheets would be brought, but after following up ourselves, we were informed housekeeping found nothing wrong and our request was denied.
Later, the front desk employee quietly helped us receive fresh towels despite saying he was not supposed to.
The issues continued after checkout. We were told the $100 security deposit would be refunded within approximately two hours, but only $35 was returned and the remaining balance had still not been received days later.
My boyfriend and I always make an effort to leave rooms in better condition than we find them, which made this experience even more frustrating.
Overall, the cleanliness, communication, and deposit handling were disappointing. We will not be returning.