i cant say it's a bad hotel. the hardware is good, and near JR station. close Tokyo station. but the service is bad. do nothing extra. i want the crew help asking a taxi and been refused, let me do it myself. then i waste lots of time on it, miss the shuttle bus to airport. i running with a 18kg luggage, and paid more than 25000 jpy taxi fee. and finally made it at last time. even the airport give me extra 10 more mins on boarding.