Staff are friendly and able to speak good English. Room size is small, even though my room is the largest at my floor (room with 2 x 1.2m beds).
The size of bed is big enough to cater 2 adults and 2 kids.
However, the view outside the window will be totally blocked by the building nearby. (My rooms are at 3/f & 4/f in my 2 stay).
Breakfast is fantastic. I have tried two times, one at 7am and one at 10am, you will find Japanese omelette, luncheon meat, onigiri, tsukemono and cereals in buffet part at 7am, however only Japanese omelette, tsukemono and cereals will be left at 10am